Doctors of Optometry - Old Orchard Center

4.8
2362 reviews

About

OptometryEye Care Center
Doctors of Optometry - Old Orchard Center is the local eye doctor to see for all of your eye care needs in Skokie, IL. As your local Skokie optometrist, Doctors of Optometry - Old Orchard Center can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 253 Old Orchard Shopping Ctr Skokie, IL 60077 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Doctors of Optometry - Old Orchard Center
253 Old Orchard Shopping Ctr, Skokie, IL
60077, United States

Hours

Reviews

4.9
338 reviews
5 stars
317
4 stars
11
3 stars
3
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Doctor Quality

Customers consistently praised the optometrists for their thoroughness, professionalism, and ability to explain procedures clearly.

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, although some noted issues with front desk service.

Efficiency

Most customers appreciated the quick service and minimal waiting times during their visits.

Product Selection

The variety of glasses and frames available received positive feedback, though some customers found prices to be high.

Mixed Experiences

While many had excellent experiences, a few customers reported disorganization and unprofessional behavior from certain staff members.
  • SS
    Samreen
    5 days ago
    1.0
    I had a very mixed experience at the Old Orchard LensCrafters. The doctor was genuinely kind, patient, and thorough during my exam — no complaints there. However, the moment I moved on to selecting my glasses, everything went downhill. The associate who assisted me was not helpful at all. She didn’t provide any guidance, didn’t offer quotes for the frames I picked, and overall made the process frustrating and uncomfortable. There was zero effort to explain options or help me make an informed decision. Because of that, I left without the clarity or support you would expect from a place like LensCrafters. Unfortunately, I will not be returning to the Old Orchard location. Terrible customer service on the retail side completely overshadowed what could have been a great visit.
  • EM
    Eva Martin
    Nov 16, 2025
    5.0
    Everyone is polite and made the experience feel welcoming. The doctor knows who I am and was very interested in all I needed to say. The doctor explained everything explicitly. She was wondering. The staff was friendly and explained everything clearly. I didn’t feel any pressure of buying. This is why I coming back next week to get a new pair of glasses!
  • PB
    Peggy Bassett
    Nov 11, 2025
    5.0
    LensCrafters in Old Orchard has an excellent staff from eye doctors to front desk staff who fit the glasses. They spend time with you and make sure that you find something that improves your vision and is flattering. Thanks.
  • LB
    Lisa Braganca
    Oct 23, 2025
    5.0
    Doctor and staff were great.
  • VM
    Victor M
    Oct 2, 2025
    5.0
    Dr. Rokosz has extensive experience and great people skills.

Frequently Asked Questions About Doctors of Optometry - Old Orchard Center

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.