Doctors of Optometry - Old Orchard Center is the local eye doctor to see for all of your eye care needs in Skokie, IL. As your local Skokie optometrist, Doctors of Optometry - Old Orchard Center can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 253 Old Orchard Shopping Ctr Skokie, IL 60077 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Customers consistently praised the optometrists for their thoroughness, professionalism, and ability to explain procedures clearly.
Customer Service
Many reviews highlighted the friendly and helpful nature of the staff, although some noted issues with front desk service.
Efficiency
Most customers appreciated the quick service and minimal waiting times during their visits.
Product Selection
The variety of glasses and frames available received positive feedback, though some customers found prices to be high.
Mixed Experiences
While many had excellent experiences, a few customers reported disorganization and unprofessional behavior from certain staff members.
SS
Samreen
5 days ago
1.0
I had a very mixed experience at the Old Orchard LensCrafters. The doctor was genuinely kind, patient, and thorough during my exam — no complaints there. However, the moment I moved on to selecting my glasses, everything went downhill.
The associate who assisted me was not helpful at all. She didn’t provide any guidance, didn’t offer quotes for the frames I picked, and overall made the process frustrating and uncomfortable. There was zero effort to explain options or help me make an informed decision. Because of that, I left without the clarity or support you would expect from a place like LensCrafters.
Unfortunately, I will not be returning to the Old Orchard location. Terrible customer service on the retail side completely overshadowed what could have been a great visit.
EM
Eva Martin
Nov 16, 2025
5.0
Everyone is polite and made the experience feel welcoming. The doctor knows who I am and was very interested in all I needed to say. The doctor explained everything explicitly. She was wondering. The staff was friendly and explained everything clearly. I didn’t feel any pressure of buying. This is why I coming back next week to get a new pair of glasses!
PB
Peggy Bassett
Nov 11, 2025
5.0
LensCrafters in Old Orchard has an excellent staff from eye doctors to front desk staff who fit the glasses. They spend time with you and make sure that you find something that improves your vision and is flattering. Thanks.
LB
Lisa Braganca
Oct 23, 2025
5.0
Doctor and staff were great.
VM
Victor M
Oct 2, 2025
5.0
Dr. Rokosz has extensive experience and great people skills.
Frequently Asked Questions About Doctors of Optometry - Old Orchard Center
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Doctors of Optometry - Old Orchard Center?
An annual eye exam helps update your vision prescription and can detect eye health issues as well as early signs of general health problems like diabetes and high blood pressure.
What tests are involved in an eye exam at this optometry center?
The eye exam includes a series of simple but comprehensive tests to assess your vision and eye health. The optometrist will then discuss results and determine the best prescription for you.
Is a contact lens exam different from a regular eye exam here?
Yes, in addition to a regular eye exam to assess eye health, a contact lens fitting is required which involves detailed measurements of your eyes and has an additional fee.
Where is Doctors of Optometry - Old Orchard Center located?
It is located at 253 Old Orchard Shopping Center, Suite M-46, Skokie, Illinois 60077, within the Old Orchard Center.
What are the operating hours of Doctors of Optometry - Old Orchard Center?
The center is open Monday 9 AM to 7 PM, Tuesday to Thursday 9 AM to 6 PM, Friday 9 AM to 7 PM, Saturday 9 AM to 5 PM, and Sunday 11 AM to 4 PM.
What payment methods are accepted at this optometry center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the optometry center accessible for customers with wheelchairs?
Yes, the Doctors of Optometry - Old Orchard Center has a wheelchair accessible entrance.
Are there notable nearby places I can visit before or after my eye exam?
Yes, the center is located inside the Old Orchard Center, near popular stores like Pandora Jewelry, Lululemon Athletica, and coffee spots like Nespresso, making it convenient for shopping and refreshments.
How can I get to Doctors of Optometry - Old Orchard Center using nearby transit or landmarks?
The optometry center is located in the Old Orchard Shopping Center, a well-known landmark in Skokie, close to shops like T-Mobile and Zen Nail Lounge, which can help orient you if you are coming for your appointment.
Are there nearby amenities like banks or after-appointment relaxation spots around the optometry center?
Yes, there is a First American Bank ATM nearby for banking needs. For relaxation after your visit, you can check out nearby places like the CMX Old Orchard Luxury cinema or the Stone Sports Bar.