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LensCrafters

4.6
(608 reviews)

Business Details

D330 Woodfield Mall, Schaumburg, IL
60173-5010, United States
(847) 619-9471

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
D330 Woodfield Mall, Schaumburg, IL
60173-5010, United States

Hours

Reviews

4.6
608 reviews
5 stars
546
4 stars
3
3 stars
6
2 stars
4
1 star
49
  • WW
    Wili E. (Wes)
    Feb 18, 2026
    1.0
    This is my usual spot, I came in today with a pair of my own sunglasses ready to buy lenses. They sat me in a chair for 25 min to check my insurance. Then said a manager has to review after they helped 3 other customers. I guess if your not buying frames and lenses you won't be helped quick. It's too bad, this was my go to for my entire family. I guess I have to look for a new location. Poor customer service and even worse management.
  • SG
    Steve Gu
    Feb 11, 2026
    5.0
    The staff went out of their way to help me replacing my nose pads. Very friendly.
  • TH
    Tashi Hebel
    Jan 30, 2026
    5.0
    Got my glasses at a different location a few years back, but went in today to have them tightened. Thank you Pia for all your help today for making sure they fit my face well!
  • CL
    CJ Liu
    Jan 9, 2026
    1.0
    Very disappointing experience. I was in the store for about 10 minutes and no one offered any help. There were 4–5 staff members sitting at the front desk just chatting. When I asked questions, the responses felt very lazy and indifferent, like they didn’t want to be there at all. On top of that, the display areas and the glasses themselves were extremely dirty—it looked like they hadn’t been cleaned in months. Overall, the store felt unprofessional and poorly managed.
  • LA
    Linda Andrew
    Jan 7, 2026
    1.0
    The service is slooooooow. Came to pick up contacts, called ahead, they were in and they told me to just "pop on in". Had to wait 25 min to be told to take a seat and wait for the next available person to help me. Then waited for another 10 min to hand my contacts. They really need a numbering system.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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