Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
333 reviews
5 stars
285
4 stars4
3 stars3
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Denise, Gina, and Roberto.
Service Efficiency
Several reviews highlighted the quick and efficient service, with customers receiving immediate assistance and fast turnaround on glasses repairs and orders.
Mixed Experiences with Exams
While some customers had positive experiences with eye exams, others reported dissatisfaction with the thoroughness and professionalism of the eye doctors.
Product Quality Concerns
A few customers expressed disappointment with the quality of glasses and lenses, citing issues such as incorrect prescriptions and durability problems.
Store Environment
The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
- JAJestin ArthursNov 17, 20251.0Ran me in circles for a week confirming appointments and making sure I wanted glasses, but they waited until 3 hours before my appointment to tell me I had to pay out of pocket and they wouldn’t accept my insurance. Called my insurance provider and was told they should accept it. Seems like bad business and they were just trying to squeeze me out of a few more dollars.
- KEKaitlyn ErboeNov 10, 20255.0Awesome experience! Everyone was so sweet and bubbly.
- SKScott KitzmanAug 30, 20255.0Amazing service - I could hear the sales rep’s smile through the phone
- SMSteve MargenauAug 27, 20255.0My experience of the exam and selecting new frames was great. The exam was thorough and the consultation with the optometrist was clear and helpful. Having a history of purchases with Lenscrafters was helpful when I was choosing new frames, since I didn't want to repeat history. Lenscrafters continues to be my go-to for my eyes. And to follow up, they really nailed it when making my new progressive lenses. Everything about them is absolutely perfect.
- ARAngelica RoldanAug 16, 20255.0I lost my glasses and ran out of contacts. I walked into the State St Rockford location on a Saturday morning begging for help. No appointment. I had a special situation as well. Everyone was very kind & accommodating. They did everything they could to get me into contact lenses right then and there! I'm fairly new to Lenscrafters and will continue due to their professionalism and kindness!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What type of eye care services does LensCrafters in Rockford provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters Rockford accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the business hours for LensCrafters at 6470 East State Street in Rockford?
They are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters in Rockford?
Yes, you can schedule an eye exam online via their appointment page at LensCrafters' official website.
Does LensCrafters Rockford offer contact lens fittings?
Yes, they provide contact lens fittings with detailed measurements and evaluations, which may include an additional fee.
What payment options are accepted at LensCrafters in Rockford?
Payments can be made using American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Is LensCrafters Rockford wheelchair accessible?
Yes, they have a wheelchair accessible entrance.
What popular restaurants are near LensCrafters in Rockford for a meal before or after your appointment?
Nearby dining options include MOD Pizza for quick pizza, Firehouse Subs for sandwiches, and Noodles & Company for casual fast food noodles.
Which nearby stores can I visit along with LensCrafters for a combined shopping trip?
Nearby retail stores include Famous Footwear for shoes, Party City for party supplies and costumes, and Target Store Rockford for groceries and general shopping.
Are there other eye care providers near LensCrafters in Rockford if I want to explore options?
Yes, other nearby eye care providers include All About Eyes, Trusted Eye Care LLC, and Rockford Optometry.