Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
742 reviews
5 stars
708
4 stars
14
3 stars2
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for being friendly, professional, and attentive, with many customers highlighting specific employees like Peter, Steven, and Ama for their exceptional service.
Expertise
Customers appreciated the knowledgeable staff and doctors, who provided thorough explanations and assistance in selecting eyewear and understanding prescriptions.
Atmosphere
The store was noted for its clean and welcoming environment, contributing to a pleasant shopping experience.
Efficiency
Many reviews mentioned quick service and minimal wait times, making the overall process smooth and efficient.
Product Selection
Customers found a good variety of glasses and appreciated the assistance in finding styles that suited their needs.
- EPElyse PayneNov 5, 20255.0I walked into LensCrafters today, and GiGi and Steven were incredibly helpful! They fixed my son’s glasses on the spot, and I’m so grateful for their kindness and professionalism. Huge thanks to the River Forest team — you made our day!
- PPPierreOct 28, 20255.0After being turned away at another LensCrafters, North ave location, where the manager refused to even look into my warranty issue, I decided to stop by the River Forest store — and I’m so glad I did. The team here was the complete opposite: professional, attentive, and willing to help right away. They took the time to review my Ray-Ban warranty letter from corporate and handled the issue quickly and respectfully. No excuses, no attitude — just great customer service. Steven and staff made what started as a frustrating experience end on a very positive note. River Forest truly understands what customer care and accountability should look like. Highly recommend this location!
- ASAnnette SotoOct 25, 20255.0Yameen and Ama were outstanding in helping me select the perfect pair of glasses for my face shape and type. They also found the best deal for me and took the time to clean and repair the nose pads on my son’s old glasses.
- MMMauraOct 20, 20255.0I've been going to LensCrafters in River Forest for the last two years. I have had one eye exam and bought several pairs of regular glasses and prescription sunglasses. I have been very happy with both eye exam and ordering eyeglasses. The staff is very helpful and patient. I like the deals that LensCrafters offers and I find that I have saved a lot of money on my eyeglasses (distance, laptop, sunglases and reading glasses) by shopping here.
- DDDebra Black (Deb)Oct 11, 20255.0I love the professional and friendly service at Lens Crafters River Forest. My prescriptions are always accurate. Yameen, Yasmin, and Dr. Leung clearly answered and addressed all my concerns.I highly recommend this location.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters?
You can find brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in River Forest?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5389&storeId=10851
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
How can nearby Athletico Physical Therapy benefit LensCrafters customers?
Customers visiting LensCrafters who require physical therapy or rehabilitation can conveniently access Athletico Physical Therapy nearby for complementary health services.
What nearby dining option can I visit before or after my appointment at LensCrafters?
Panera Bread is located near LensCrafters, offering a convenient spot to enjoy coffee, baked goods, or a meal before or after your eye care visit.
Are there other eye care providers close to LensCrafters for specialized services?
Yes, besides LensCrafters, nearby options include Doctors of Optometry and For Eyes at Walgreens, giving you multiple choices for eye care needs in the area.