Our mission, vision, values and guiding principles are:
External Mission: We strive to improve people’s lives through rehabilitation therapies.
Internal mission: to be part of an eXtraordinary therapy team striving to improve every day.
Vision: to be the most trusted and effective rehabilitation practice, focused on excellence with every person we touch.
Values:
We practice with honesty and trust.
We are compassionate and respectful to our customers.
We strive for excellence and collaboration in all areas of care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.