Carle Health Proctor Hospital, a 205-bed facility in Peoria, IL, is part of Carle Health, a vertically integrated system with a bold but simple mission: to be the trusted partner in all healthcare decisions for everyone who depends on it. Always focused on its North Star – providing the best care possible for patients – Carle Health Proctor is driven by a deep philanthropic spirit to solve real-world health issues now and into the future. It offers the only behavioral health facility in the region designed for older adults and has the state-of-the-art Outpatient Dialysis Center and Burklund Cardiopulmonary Rehabilitation Center. Carle Health Proctor holds a Magnet® designation, the nation’s highest nursing honor.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.