LensCrafters Optique

4.8
585 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
140 N Northwest Hwy, Park Ridge, IL
60068-3342, United States

Hours

Reviews

4.8
585 reviews
5 stars
546
4 stars
11
3 stars
1
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Melanie and Dr. Hand, received high praise for their friendliness, helpfulness, and professionalism.

Thoroughness

Customers appreciated the thoroughness of eye exams and the detailed explanations provided by the doctors.

Selection and Pricing

The store offers a good selection of eyewear and competitive pricing, with many customers noting they found better deals than online.

Efficiency

Most reviews highlighted the efficient service and quick turnaround times for appointments and repairs.

Mixed Experiences

Some customers reported issues with order accuracy and delays, indicating a need for improvement in these areas.
  • PN
    Pricilla Nieves
    Dec 21, 2025
    5.0
    Cool location with a lot of surrounding parking. Alessandra took care of me and I had a great experience. I let her know I was on a budget. She gave me some numbers based on what my insurance would cover, which I really appreciated. Exactly customer service! The Doctor and Technicians were very thorough and very knowledgeable. So glad I chose this location.
  • LW
    Lisette Wicev
    Dec 12, 2025
    5.0
    Melanie was so helpful
  • AM
    Alin Moise
    Dec 8, 2025
    5.0
    Amazing professionals and great selection of eyewear! I needed an eye exam urgently and they accommodated me very fast! Dr Hand was very thorough and her coworkers were extremely helpful in getting me the glasses I need! I highly recommend this establishment!
  • MO
    Mary Lou Obos
    Nov 12, 2025
    5.0
    The Park Ridge Lenscrafters staff is friendly, patient and knowledgeable. I've been getting my exams and eyeglasses there for many years. And Dr Hand is thorough and very professional. Plus they have a great selection of frames.
  • AG
    Abby Gost
    Nov 9, 2025
    5.0
    Melanie, Alessandra, and Veronica are FANTASTIC! They were so helpful when I was trying to find my glasses and sunglasses. I’ve visited other places that have up charged me without telling me — but not Melanie! She was very transparent and so kind.

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.