LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Staff members, especially Melanie and Dr. Hand, received high praise for their friendliness, helpfulness, and professionalism.
Thoroughness
Customers appreciated the thoroughness of eye exams and the detailed explanations provided by the doctors.
Selection and Pricing
The store offers a good selection of eyewear and competitive pricing, with many customers noting they found better deals than online.
Efficiency
Most reviews highlighted the efficient service and quick turnaround times for appointments and repairs.
Mixed Experiences
Some customers reported issues with order accuracy and delays, indicating a need for improvement in these areas.
PN
Pricilla Nieves
Dec 21, 2025
5.0
Cool location with a lot of surrounding parking. Alessandra took care of me and I had a great experience. I let her know I was on a budget. She gave me some numbers based on what my insurance would cover, which I really appreciated. Exactly customer service! The Doctor and Technicians were very thorough and very knowledgeable. So glad I chose this location.
LW
Lisette Wicev
Dec 12, 2025
5.0
Melanie was so helpful
AM
Alin Moise
Dec 8, 2025
5.0
Amazing professionals and great selection of eyewear!
I needed an eye exam urgently and they accommodated me very fast! Dr Hand was very thorough and her coworkers were extremely helpful in getting me the glasses I need!
I highly recommend this establishment!
MO
Mary Lou Obos
Nov 12, 2025
5.0
The Park Ridge Lenscrafters staff is friendly, patient and knowledgeable. I've been getting my exams and eyeglasses there for many years. And Dr Hand is thorough and very professional. Plus they have a great selection of frames.
AG
Abby Gost
Nov 9, 2025
5.0
Melanie, Alessandra, and Veronica are FANTASTIC! They were so helpful when I was trying to find my glasses and sunglasses. I’ve visited other places that have up charged me without telling me — but not Melanie! She was very transparent and so kind.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Optique offer?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What designer brands can I find at LensCrafters Optique?
You can find popular designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Does LensCrafters Optique accept vision insurance plans?
Yes, LensCrafters Optique accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters Optique?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule your eye exam online using their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=5388&storeId=10851
Does LensCrafters Optique offer in-store pickup?
Yes, in-store pickup is available at LensCrafters Optique.
What payment options does LensCrafters Optique accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Are there other optometry services near LensCrafters Optique?
Yes, nearby you can find Doctors of Optometry - Shops At Uptown, providing additional optometry and health services, which could be convenient for follow-up care or different eye health needs.
What dining options are available near LensCrafters Optique for a meal before or after my appointment?
Nearby dining options include City Barbeque for barbecue, Sal Pique for Mexican cuisine, Blu Fish Sushi Bistro for sushi, and Elia Café for breakfast and brunch.
How can nearby mobile stores assist me when visiting LensCrafters Optique?
Nearby stores like Verizon Authorized Retailer – TCC and AT&T Store can help with mobile device needs, making it convenient if you need repairs or accessories while in the area for your eye care appointment.