Brand Certified
Home Instead
4.5(47 reviews)
Certified by Home Instead • Apr 05, 2026
Business Details
12416 S Harlem Ave, Palos Heights, IL
60463, United States
Certified by Home Instead • Apr 05, 2026
(708) 608-0024
Certified by Home Instead • Apr 05, 2026
https://www.homeinstead.com/home-care/usa/il/palos-heights/340/
Certified by Home Instead • Apr 05, 2026
About
Certified by Home Instead • Apr 05, 2026
Home Health Care ServiceHome Care Agency
Looking for trusted home care in your area? Home Instead provides compassionate, personalized in-home care for seniors, veterans, and individuals living with Alzheimer’s or other forms of dementia. Our experienced caregivers are dedicated to helping older adults remain safe, comfortable, and independent in the place they call home.
We offer a full range of services, including personal care, companionship, meal preparation, light housekeeping, medication reminders, and transportation.
Proudly serving Oak Lawn, Palos Heights, Tinley Park, Orland Park, and the southwest suburbs of Chicago.
Call now to schedule your free in-home consultation.
Details
- Onsite servicesAvailable
Location
Certified by Home Instead • Apr 05, 2026
Hours
Certified by Home Instead • Apr 05, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.5
47 reviews
5 stars
38
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3
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1
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1 star
5
- BCBeth ChirbanMar 7, 20265.0Carli and Stacy were tremendously so helpful and setting up care for my mom. They made this process so easy. Kamaria is incredible! My mom loves her and is so impressed by all of her skills. I feel really lucky we connected with this company.
- DFDeborah FernandezMar 4, 20265.0My mom's caregiver Kathy is a very caring CNA. She assist her with daily activities, such as morning shower and getting dressed. She is also very encouraging when mom completes her exercises and rides her stationary bike. Kathy is also great with meal preparation and snacks. Excellent cleaner of moms house. Great sense of humor, and very friendly to mom and family members. Thank you Kathy for all that you do to help mom!
- AAArt ArellanoMar 3, 20261.0I reached out to this Home Instead location looking for short‑term help for an elderly parent, and unfortunately the experience was disappointing enough that we never even got to try the service. The biggest problem was the long list of restrictions and minimums required just to get started. They require a minimum number of hours, minimum number of weeks or months, and if you only need temporary care, they add extra fees on top of everything else. It became clear very quickly that they are set up for long‑term, high‑commitment clients, not families who simply need brief or transitional support. The process felt onerous, expensive, and inflexible, and it seemed like short‑term elderly care just isn’t profitable enough for them to bother accommodating. Instead of helping us bridge a temporary situation, they pushed us toward a much larger financial commitment than we needed. If you’re looking for temporary or occasional care, this is not the place. The restrictions and costs make it impractical unless you’re prepared to go all‑in and spend a lot more than what short‑term help should reasonably require.
- DFDennis FiorettiJan 30, 20265.0The care givers, Maddie, Bernadette, and Theia, have become like family. They are very caring and empathetic towards my mom and help brighten each day.
Frequently Asked Questions About Home Instead
What services does Home Instead provide?
Home Instead provides a wide range of services designed to support aging adults. These include personal care—such as assistance with bathing, grooming, and dressing—along with meal preparation, light housekeeping, medication reminders, companionship, and transportation support. We also offer specialized care for individuals living with dementia and Alzheimer’s, as well as dedicated services for veterans.
How do I know if in-home care is right for my loved one?
In-home care is a great option for individuals who need help with daily activities but wish to remain in the comfort of their own home. We offer complimentary in-home consultations to evaluate each person’s unique needs and develop a personalized care plan that best supports your loved one’s situation.
Are your Care Professionals trained and qualified?
Yes! All of our Care Pros are thoroughly screened, background-checked, and fully trained to provide compassionate, high-quality care. For clients requiring specialized support—such as those living with Alzheimer’s or dementia—we offer additional training to ensure each caregiver is equipped to meet those unique needs.
Can Home Instead help with Alzheimer's or dementia care?
Absolutely! We specialize in Alzheimer’s and dementia care, providing personalized services designed to help individuals with memory loss live with dignity and comfort. Our caregivers are specially trained to manage the unique challenges associated with these conditions, offering both physical assistance and emotional support.
Do you provide care for veterans?
Yes, we are proud to offer specialized care for veterans. We understand the unique needs and challenges veterans face, and we are dedicated to providing the support they need to maintain their independence and well-being at home.
How do I know if Home Instead is the right choice for my family?
Our compassionate, personalized approach ensures your loved one’s unique needs are fully supported. We invite you to schedule a complimentary consultation to discuss your concerns and develop a customized care plan. We’re here to guide and support you every step of the way.
How do I pay for Home Instead's services?
We offer various payment options, including private pay, long-term care insurance, and veterans' benefits. Our team can help guide you through the payment process and provide information on financing options if needed.
How do I get started with Home Instead?
Getting started is easy! Simply call us to schedule a free in-home consultation. During this visit, we’ll assess your loved one’s needs, discuss care options, and create a personalized care plan. There’s no obligation, and our team will answer any questions you may have.
What area does Home Instead Palos Heights service?
We service the Southwest suburbs of Chicago including Palos Heights, Palos Hills, Palos Park, Orland Park, Tinley Park, Oak Forest, Midlothian, Alsip, Oak Lawn, Evergreen Park, Hometown, Mount Greenwood, Beverly and other surrounding areas.
Does Home Instead Palos Heights offer 24/7 service?
Yes, we offer 24/7 round the clock hourly service and live-in service.
What types of home care services does Home Instead offer?
Home Instead provides personal care, meal preparation, light housekeeping, medication reminders, companionship, transportation assistance, and specialized care for dementia, Alzheimer's, and veterans.
Are Home Instead's caregivers qualified to provide specialized dementia and Alzheimer's care?
Yes, all Care Professionals are carefully selected, fully trained, and undergo background checks, with additional training for specialized dementia and Alzheimer's care.
How can I determine if in-home care from Home Instead is appropriate for my loved one?
Home Instead offers free in-home consultations to assess needs and help create a tailored care plan to support aging adults comfortably at home.
Does Home Instead provide care specifically for veterans?
Yes, Home Instead offers specialized support tailored to the unique needs of veterans to help maintain their independence and well-being at home.
What payment options are available for Home Instead's services?
Payment methods include private pay, long-term care insurance, veterans' benefits, as well as payment by check, Discover, Mastercard, and Visa.
What are the operating hours for Home Instead in Palos Heights?
Home Instead is open 24 hours a day, 7 days a week to provide continuous support for clients and families.
Where is Home Instead located in Palos Heights?
Home Instead is located at 12416 S Harlem Ave, Suite 100, Palos Heights, IL 60463.
Which nearby medical facilities can Home Instead clients access for additional healthcare needs?
Nearby facilities include OSF Little Company of Mary Diagnostic Imaging & Outpatient Lab, Associated Cardiovascular Physicians, Advocate Heart Institute, and Center For Women's Care, providing various diagnostic, cardiology, and women's health services.
Are there nearby legal and financial services that clients or families can visit around Home Instead?
Yes, clients and families can access nearby legal services such as Delaney Law Offices and Mary Frances Hill - Attorney at Law, as well as financial advising from Lpl Financial and Advanced Financial Concepts.
What local amenities are near Home Instead that families may find useful?
Nearby amenities include insurance agencies like MKW Enterprises Nationwide Insurance, restaurants such as Lumes Pancake House, and community centers like Bethany Christian Services and Palos Ev Lutheran Church, providing a variety of supportive and social resources.
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