Home Instead

4.6
41 reviews

About

Home Health Care ServiceHome Care Agency
At Home Instead, we provide compassionate, reliable home care for aging adults, including veterans and individuals living with dementia. Our dedicated caregivers offer personalized support to help your loved one remain safe, comfortable, and independent at home. Services include personal care, meal preparation, light housekeeping, medication reminders, companionship, and transportation. Serving the southwest suburbs of Chicago, including Oak Lawn, Palos Heights, Tinley Park, Orland Park and surrounding areas. Call today for a free in-home consultation.

Details

  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
12416 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

4.6
41 reviews
5 stars
34
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1 star
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  • TK
    Tina Kahsen
    Oct 3, 2025
    5.0
    If you are considering other options, look no further. From the moment I called and spoke to Carli, there was nothing but genuine care and compassion. She took the time to ask thoughtful questions to really understand the situation, and partnered with us to meet those needs. When you have questions, they are easy to contact and stay in communication with you. It is evident this company matches their caregivers with your loved one’s personality. Our caregivers Tarra and Violet quickly made a connection and were both fantastic. It takes a very special person to be able to trust with your loved ones and do this type of care. Home Instead does not disappoint.
  • JS
    John S
    Sep 12, 2025
    5.0
    Team has been so helpful with our changing needs.
  • AB
    Ashley Benson
    Jul 10, 2025
    1.0
    Had an employee follow me and my child home in a fit of road rage today. Have her pic and liscense plate but cant post pics on here surprisgly. Ive sent emails with pics...Lets see if they are answered. Not somebody that has the patience to work with the elderly clearly
  • CC
    Christopher
    Nov 13, 2022
    3.0
    Didn't like that they would substitute anyone when the full timer needed off. For a person that has dementia they need consistency. The response from the company was more about the contract and money than the needs of the person they were hired for. Unfortunately this company didn't work out.

Frequently Asked Questions About Home Instead

What services does Home Instead provide?

Home Instead offers a variety of services to support aging adults, including personal care (help with bathing, grooming, dressing), meal preparation, light housekeeping, medication reminders, companionship, and transportation assistance. We also specialize in dementia and Alzheimer's care, as well as providing care for veterans.

How do I know if in-home care is right for my loved one?

In-home care can be an excellent option if your loved one needs assistance with daily activities while remaining in the comfort of their own home. We offer free in-home consultations to assess individual needs and help determine the best care plan tailored to your loved one's situation.