Looking for trusted home care in your area? Home Instead provides compassionate, personalized in-home care for seniors, veterans, and individuals living with Alzheimer’s or other forms of dementia. Our experienced caregivers are dedicated to helping older adults remain safe, comfortable, and independent in the place they call home.
We offer a full range of services, including personal care, companionship, meal preparation, light housekeeping, medication reminders, and transportation.
Proudly serving Oak Lawn, Palos Heights, Tinley Park, Orland Park, and the southwest suburbs of Chicago.
Call today to schedule your free in-home consultation.
My mom's caregiver Kathy is a very caring CNA. She assist her with daily activities, such as morning shower and getting dressed. She is also very encouraging when mom completes her exercises and rides her stationary bike. Kathy is also great with meal preparation and snacks. Excellent cleaner of moms house. Great sense of humor, and very friendly to mom and family members. Thank you Kathy for all that you do to help mom!
AA
Art Arellano
4 days ago
1.0
I reached out to this Home Instead location looking for short‑term help for an elderly parent, and unfortunately the experience was disappointing enough that we never even got to try the service. The biggest problem was the long list of restrictions and minimums required just to get started. They require a minimum number of hours, minimum number of weeks or months, and if you only need temporary care, they add extra fees on top of everything else.
It became clear very quickly that they are set up for long‑term, high‑commitment clients, not families who simply need brief or transitional support. The process felt onerous, expensive, and inflexible, and it seemed like short‑term elderly care just isn’t profitable enough for them to bother accommodating. Instead of helping us bridge a temporary situation, they pushed us toward a much larger financial commitment than we needed.
If you’re looking for temporary or occasional care, this is not the place. The restrictions and costs make it impractical unless you’re prepared to go all‑in and spend a lot more than what short‑term help should reasonably require.
DF
Dennis Fioretti
Jan 30, 2026
5.0
The care givers, Maddie, Bernadette, and Theia, have become like family. They are very caring and empathetic towards my mom and help brighten each day.
TK
Tina Kahsen
Oct 3, 2025
5.0
If you are considering other options, look no further. From the moment I called and spoke to Carli, there was nothing but genuine care and compassion. She took the time to ask thoughtful questions to really understand the situation, and partnered with us to meet those needs. When you have questions, they are easy to contact and stay in communication with you. It is evident this company matches their caregivers with your loved one’s personality. Our caregivers Tarra and Violet quickly made a connection and were both fantastic. It takes a very special person to be able to trust with your loved ones and do this type of care. Home Instead does not disappoint.
Home Instead offers a variety of services to support aging adults, including personal care (help with bathing, grooming, dressing), meal preparation, light housekeeping, medication reminders, companionship, and transportation assistance. We also specialize in dementia and Alzheimer's care, as well as providing care for veterans.
How do I know if in-home care is right for my loved one?
In-home care can be an excellent option if your loved one needs assistance with daily activities while remaining in the comfort of their own home. We offer free in-home consultations to assess individual needs and help determine the best care plan tailored to your loved one's situation.
Are your Care Professionals trained and qualified?
Yes! All our Care Pros are carefully selected, fully trained, and undergo background checks. We ensure they are skilled in delivering compassionate, high-quality care. For those needing specialized care (e.g., Alzheimer's or dementia), we provide additional training to meet specific needs.
Can Home Instead help with Alzheimer's or dementia care?
Absolutely! We specialize in Alzheimer’s and dementia care, offering tailored services to help individuals with memory impairments live with dignity and comfort. Our caregivers are trained to handle the unique challenges these conditions present, providing both physical and emotional support.
Do you provide care for veterans?
Yes, we are proud to offer specialized care for veterans. We understand the unique needs and challenges veterans face, and we are dedicated to providing the support they need to maintain their independence and well-being at home.
How do I know if Home Instead is the right choice for my family?
Our compassionate, personalized approach to care ensures that your loved one’s individual needs are met. We invite you to schedule a free consultation where we can discuss your concerns and create a customized care plan. We're here to support you every step of the way.
How do I pay for Home Instead's services?
We offer various payment options, including private pay, long-term care insurance, and veterans' benefits. Our team can help guide you through the payment process and provide information on financing options if needed.
How do I get started with Home Instead?
Getting started is easy! Simply call us to schedule a free in-home consultation. During this visit, we’ll assess your loved one’s needs, discuss care options, and create a personalized care plan. There’s no obligation, and our team will answer any questions you may have.
What area does Home Instead Palos Heights service?
We service the Southwest suburbs of Chicago including Palos Heights, Palos Hills, Palos Park, Orland Park, Tinley Park, Oak Forest, Midlothian, Alsip, Oak Lawn, Evergreen Park, Hometown, Mount Greenwood, Beverly and other surrounding areas.
Does Home Instead Palos Heights offer 24/7 service?
Yes, we offer 24/7 round the clock hourly service and live-in service.
What types of home care services does Home Instead offer?
Home Instead provides personal care, meal preparation, light housekeeping, medication reminders, companionship, transportation assistance, and specialized care for dementia, Alzheimer's, and veterans.
Are Home Instead's caregivers qualified to provide specialized dementia and Alzheimer's care?
Yes, all Care Professionals are carefully selected, fully trained, and undergo background checks, with additional training for specialized dementia and Alzheimer's care.
How can I determine if in-home care from Home Instead is appropriate for my loved one?
Home Instead offers free in-home consultations to assess needs and help create a tailored care plan to support aging adults comfortably at home.
Does Home Instead provide care specifically for veterans?
Yes, Home Instead offers specialized support tailored to the unique needs of veterans to help maintain their independence and well-being at home.
What payment options are available for Home Instead's services?
Payment methods include private pay, long-term care insurance, veterans' benefits, as well as payment by check, Discover, Mastercard, and Visa.
What are the operating hours for Home Instead in Palos Heights?
Home Instead is open 24 hours a day, 7 days a week to provide continuous support for clients and families.
Where is Home Instead located in Palos Heights?
Home Instead is located at 12416 S Harlem Ave, Suite 100, Palos Heights, IL 60463.
Which nearby medical facilities can Home Instead clients access for additional healthcare needs?
Nearby facilities include OSF Little Company of Mary Diagnostic Imaging & Outpatient Lab, Associated Cardiovascular Physicians, Advocate Heart Institute, and Center For Women's Care, providing various diagnostic, cardiology, and women's health services.
Are there nearby legal and financial services that clients or families can visit around Home Instead?
Yes, clients and families can access nearby legal services such as Delaney Law Offices and Mary Frances Hill - Attorney at Law, as well as financial advising from Lpl Financial and Advanced Financial Concepts.
What local amenities are near Home Instead that families may find useful?
Nearby amenities include insurance agencies like MKW Enterprises Nationwide Insurance, restaurants such as Lumes Pancake House, and community centers like Bethany Christian Services and Palos Ev Lutheran Church, providing a variety of supportive and social resources.
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