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Home Instead

4.6
(44 reviews)

Business Details

12416 S Harlem Ave, Palos Heights, IL
60463, United States
(708) 608-0024
https://www.homeinstead.com/home-care/usa/il/palos-heights/340/

About

Home Health Care ServiceHome Care Agency
Looking for trusted home care in your area? Home Instead provides compassionate, personalized in-home care for seniors, veterans, and individuals living with Alzheimer’s or other forms of dementia. Our experienced caregivers are dedicated to helping older adults remain safe, comfortable, and independent in the place they call home. We offer a full range of services, including personal care, companionship, meal preparation, light housekeeping, medication reminders, and transportation. Proudly serving Oak Lawn, Palos Heights, Tinley Park, Orland Park, and the southwest suburbs of Chicago. Call today to schedule your free in-home consultation.

Details

  • Onsite servicesAvailable

Location

Home Instead
12416 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

4.6
44 reviews
5 stars
37
4 stars
3
3 stars
1
2 stars
0
1 star
3
  • DF
    Deborah Fernandez
    3 days ago
    5.0
    My mom's caregiver Kathy is a very caring CNA. She assist her with daily activities, such as morning shower and getting dressed. She is also very encouraging when mom completes her exercises and rides her stationary bike. Kathy is also great with meal preparation and snacks. Excellent cleaner of moms house. Great sense of humor, and very friendly to mom and family members. Thank you Kathy for all that you do to help mom!
  • AA
    Art Arellano
    4 days ago
    1.0
    I reached out to this Home Instead location looking for short‑term help for an elderly parent, and unfortunately the experience was disappointing enough that we never even got to try the service. The biggest problem was the long list of restrictions and minimums required just to get started. They require a minimum number of hours, minimum number of weeks or months, and if you only need temporary care, they add extra fees on top of everything else. It became clear very quickly that they are set up for long‑term, high‑commitment clients, not families who simply need brief or transitional support. The process felt onerous, expensive, and inflexible, and it seemed like short‑term elderly care just isn’t profitable enough for them to bother accommodating. Instead of helping us bridge a temporary situation, they pushed us toward a much larger financial commitment than we needed. If you’re looking for temporary or occasional care, this is not the place. The restrictions and costs make it impractical unless you’re prepared to go all‑in and spend a lot more than what short‑term help should reasonably require.
  • DF
    Dennis Fioretti
    Jan 30, 2026
    5.0
    The care givers, Maddie, Bernadette, and Theia, have become like family. They are very caring and empathetic towards my mom and help brighten each day.
  • TK
    Tina Kahsen
    Oct 3, 2025
    5.0
    If you are considering other options, look no further. From the moment I called and spoke to Carli, there was nothing but genuine care and compassion. She took the time to ask thoughtful questions to really understand the situation, and partnered with us to meet those needs. When you have questions, they are easy to contact and stay in communication with you. It is evident this company matches their caregivers with your loved one’s personality. Our caregivers Tarra and Violet quickly made a connection and were both fantastic. It takes a very special person to be able to trust with your loved ones and do this type of care. Home Instead does not disappoint.
  • JS
    John S
    Sep 12, 2025
    5.0
    Team has been so helpful with our changing needs.

Frequently Asked Questions About Home Instead

What services does Home Instead provide?

Home Instead offers a variety of services to support aging adults, including personal care (help with bathing, grooming, dressing), meal preparation, light housekeeping, medication reminders, companionship, and transportation assistance. We also specialize in dementia and Alzheimer's care, as well as providing care for veterans.

How do I know if in-home care is right for my loved one?

In-home care can be an excellent option if your loved one needs assistance with daily activities while remaining in the comfort of their own home. We offer free in-home consultations to assess individual needs and help determine the best care plan tailored to your loved one's situation.

Brand Certified Facts from Home Instead

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Certified March 01, 2026Yext Knowledge Graph
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