Jewel-Osco Pharmacy

Reviews

• BH

  Brian Harrison

  Mar 23, 2025
  5.0
  The pharmacists that work here are always nice to me. They greet me by name. If they are busy, yes, there can be a wait, the pharmacy that does not have wait times doesn't exist. They let me know via text when my prescriptions are ready and always work with me to set up auto refills. I think the Osco Pharmacy on Plum Grove road I Palatine is great, and I would recommend it to anyone.
• RS

  RuthAnn Stern

  Sep 20, 2024
  5.0
  They have gone above and beyond for me on more than one occasion. Staff are knowledgeable and have always treated me with respect and kindness.
• LP

  L Peter

  Feb 26, 2024
  5.0
  This is a neighborhood Jewel-Osco, and the workers are very kind and polite to me. It is very close to my home, which makes it a very convenient location. We love this place.
• IG

  Itzel Denisse Gutierrez

  Nov 11, 2023
  1.0
  ZERO STAR !!!RUDE PHARMACISTS!!! The Older Pharmacist caused me to have a panic attack(I go for my mood stabilizer prescription to Regulate my emotions due to TRAUMA and MY ADHD medication). So for a pharmacist to lack compassion and communication is far from OKAY. The young man helping me was trying to apply my Good RX coupon and was having issues. Magdalena did not speak to me directly but instead just stated out loud “well she doesn’t have Insurance so that is her out of pocket” I’ve paid a similar balance at a different location so was confused as to why the balance came out to 300$ instead of the $80 I usually pay. I wanted to speak to her cause. I needed my medication and did not have 300$… because I NEVER paid that… She was being rude and getting frustrated because she couldn’t get the coupon to work which I understand but don’t let out that frustration on people who are coming to pick up MEDICATION… I was embarrassed; there were people in line listening.. the young man working started laughing at me with another client receiving her medication I could hear them mumbling.. I had a complete meltdown. I felt my knees giving up on me. I just started to have a panic attack and started to cry like a little girl...she tried to calm me down but seriously it was to late I already started getting fuzzy vision and couldn’t breathe...( the cameras will show that.) I tried to empathize but no im always the person to give the benefit of the doubt but disrespect should never be okay. it took me 30-1hr to leave the parking lot my panic attacks turn to manic attacks and it just ruined my day (I felt guilty.. I was sad and disappointed at my self because I stood up for my self..) .. I will continue to come to this pharmacy for my medication because I shouldn’t let people scare me away but will have my partner pick it up for me.. And if I need a doctors note for that I will provide it. People shouldn’t feel anxious picking up something that’s suppose to make them feel better with the fear of dealing with a situation like this. Edited: To everyone who left reviews regarding pharmacy there is a gov. Website along with form to file complaint.

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