JEM Medspa in Orland, IL is a premier facility with expert medical aestheticians and a board-certified physician. Specializing in nonsurgical procedures, skin care treatments, and injectables, we strive to help patients achieve their cosmetic goals. As an established practice with over 60 years of combined experience, patients love the time we take to discuss their concerns, establish realistic expectations, and provide detailed information about treatment options. During your consultation, we will create a detailed treatment plan that matches your cosmetic needs and enhances your natural beauty. Additionally, our caring staff works hard to ensure you feel comfortable throughout your visit. Located near Chicago, you can enjoy a serene
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.