Pure Barre

Reviews

• TW

  Tearra Webster

  Feb 17, 2026
  1.0
  Yesterday, I signed up for a 6:30 PM intro class. When I arrived earlier, Joan informed me telephonically that the required grip socks were $20.99, which I felt was a bit pricey, so I left the parking lot to look for them elsewhere. As a result, I returned at 6:37 PM. When I arrived, the doors were locked. There were four other women in the hallway. I knocked, and the woman inside acknowledged us but continued speaking through the door. I couldn’t clearly hear her, so I politely asked if she could open it. After about three minutes, she did. She then stated that the class was canceled because no one showed up. I explained that we were there and ready to participate. She responded that class started at 6:30 and that we were late. She also suggested that if I wanted, I could find a class in Chicago. I explained that I specifically chose the Orland location for a reason. Her response was “Oh well, bummer,” which she repeated several times. I absolutely understand the importance of punctuality and respecting start times. However, professionalism, approachability, and customer service are equally important in business. The tone and repeated comments felt dismissive and unwelcoming. Additionally, suggesting we attend a Chicago location felt inappropriate and concerning, especially as two African American women who intentionally selected Orland. It left us feeling stereotyped rather than valued as customers. I’m sharing this because first impressions matter. Businesses thrive on being welcoming, inclusive, and respectful especially during an intro class meant to attract new clients
• HD

  Hilary Rhodes (Hilary Rhodes Design)

  Dec 1, 2025
  5.0
  I have been really impressed with how welcoming Pure Barre Orland Park is! It is exactly what I was looking for - a great workout that changes every day, encouraging atmosphere and a welcoming, friendly community of real people!
• LS

  Laura Smith

  Oct 24, 2025
  5.0
  I recently joined Pure Barre in Orland Park. Pure Barre is amazing! The classes are challenging in the best way and always leave me feeling stronger and more energized. The instructors are incredibly motivating, attentive to form, and create such a positive and welcoming environment. I am glad I joined.
• SA

  Saja Alnajjar

  Oct 23, 2025
  5.0
  I absolutely love Pure Barre! Every class is fun, challenging, and leaves me feeling strong and energized. The instructors are amazing!! They are super motivating and always make sure you’re getting the most out of every move. The studio has such a positive, uplifting vibe, and I always look forward to my workouts. Highly recommend to everyone! :)
• RK

  rania kawash

  Oct 23, 2025
  5.0
  my happy place!! so thankful to be part of the pure barre orland park community <3

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