Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
386 reviews
5 stars
334
4 stars
9
3 stars2
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Suzen, Tamara, and Dr. Moore.
Wait Times
Several reviews noted long wait times for exams and for receiving glasses, indicating a need for improvement in efficiency.
Product Quality
There were mixed reviews regarding the quality of glasses, with some customers expressing dissatisfaction with the craftsmanship and issues with their orders.
Overall Experience
Overall, many customers reported positive experiences, particularly with the eye exams and the attentiveness of the doctors.
- BDBob Deiters1 day ago5.0The team at LensCrafters in Orlando Park Il. Is incredible! Every person I have interacted with are polite, caring and patient. I would recommend the LensCrafters team to anyone for their eye care. Maggie helped me pick out a glasses that are perfect.
- SGShawn Gilmore6 days ago5.0Excellent…
- LELaToya Evans-barronJan 3, 20265.0My experience was great customer service from the check- in until I left.
- MCMichael CurtisDec 4, 20255.0The sales associate was very welcoming and professional, patient with me while I was picking my frames, the optometrist was very knowledgeable. I highly recommend this location
- EMEve MaaliNov 17, 20255.0Great doctor and team. It was extremely busy on Sunday 11/16 and they had it running like a well oiled machine. Everyone greeted and acknowledged. Staff smiling and very engaging. Doctor was pleasant, informative and didn’t feel rushed.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Orland Park offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology products.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What are the operating hours for LensCrafters in Orland Park?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Do you accept vision insurance plans at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online via the LensCrafters scheduling link specific to the Orland Park location.
What forms of payment does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters accessible for individuals using wheelchairs?
Yes, this LensCrafters location has a wheelchair accessible entrance.
What shopping options are near LensCrafters in Orland Square Shopping Center?
Nearby shopping includes Journeys (shoe and clothing), PacSun (mens clothing), Coach (fashion accessories), and Aéropostale (clothing store), offering a variety of apparel and accessory options that customers can explore before or after their eye care visit.
Are there dining options close to LensCrafters at Orland Square Shopping Center?
Yes, nearby dining options include Boxlunch Orland Square and Tasty Holiday Cravings, where customers can enjoy meals or snacks during their visit to the shopping center.
Can I visit other stores for kids' items near LensCrafters?
Yes, stores like Build-A-Bear Workshop and The Children's Place are nearby, providing great options for children's toys and clothing while visiting the area.