Advanced Urgent Care’s state of the art facility empowers patients with a friendly, highly-skilled staff and the compassionate care they need.
Open daily from 8:00 AM to 12:00 AM, Advanced Urgent care offers an engaging and comprehensive emergency room environment for non-life-threatening injuries and illnesses.
With shorter wait times and medical costs and co-pays coming in at mere fractions of what conventional hospitals charge, Advanced Urgent Care is the premier walk-in clinic for those seeking medical care.
Patients consistently praised the attentiveness, thoroughness, and professionalism of the doctors, particularly Dr. Alzein, who was noted for his compassionate approach and effective treatment.
Staff Attitude
While many reviews highlighted friendly and caring staff, there were notable complaints about unprofessional behavior from some receptionists and nurses, impacting overall patient experience.
Wait Times
Several customers reported long wait times, with some experiencing delays of over an hour, which detracted from their overall satisfaction.
Facility Cleanliness
The clinic was frequently described as clean and well-maintained, contributing positively to the patient experience.
Communication Issues
There were multiple reports of poor communication regarding appointments, test results, and prescription management, leading to frustration among patients.
MR
M&M RSA
2 days ago
3.0
I felt bad for an old man asking them why the heat not working and he was cold waiting on a Dr to be seen then I felt the cold and he was 100% correct
AC
Angelica Cabrera
Nov 6, 2025
5.0
We received great care at this urgent care center. My daughter started with fever and chils for a couple days and texted positive for flu. Dr. Abousaad was very attentive and detailed. Even told me to follow up because he was worried about her cough which wasn’t bad. He knew what was coming. The nurse or med. asst. was great. The receptionist that day was not the best at customer service but when we had to come back on Thursday service was great. I called the front desk and Albaraa was amazing and very helpful. He has great customer service skills and was very kind. We had same nurse and did well. Dr. Loai was amazing. Detailed diagnosis and treatment and was very nice. Both physicians are great, prompt and skilled aassessment skills, and attentive. Couldn’t have asked for better. This is a great place to come when urgent care is required.
LL
Lily
Sep 19, 2025
5.0
Extremely satisfied with the care I received at Advanced Urgent Care! Dr. Mohamad Alzein took the time to thoroughly explain my treatment options, and I never once felt rushed. Highly recommend!
TT
Truthseeker
Sep 5, 2025
5.0
My mother had developed a quick onset infection in her hand. They immediately assessed her and she needed IV treatment. Because she was elderly he discussed doing the treatment there in office vs her lying in a bed for three days which would possibly end up affecting her mobility. We agreed days in bed could present mobility issues to come into play. Fortunately it only took two visits the IV treatments were successful and we avoided a hospital stay. I highly recommended this advanced emergency care center
AU
A Google User
Aug 25, 2025
5.0
Dr. Zayid is very professional, understanding, and an excellent listener. Additionally, the receptionist Roberta is incredibly sweet and compassionate.
Frequently Asked Questions About Advanced Urgent Care
What are the operating hours of Advanced Urgent Care?
Advanced Urgent Care is open daily from 8:00 AM to 12:00 AM, with the last patient accepted at 11:59 PM.
Where is Advanced Urgent Care located?
Advanced Urgent Care is located at 10 Orland Square Drive, Ste A1, Orland Park, IL 60462, USA.
What types of payment does Advanced Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, Travelers Check, and Visa.
What medical services does Advanced Urgent Care provide?
They offer urgent care services including treatment for non-life-threatening injuries and illnesses, occupational medicine, sleep medicine, physical therapy, STD testing, and general practitioner care.
Is Advanced Urgent Care wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom, including a unisex restroom.
How can I contact Advanced Urgent Care for more information?
You can contact them by phone at +1 708-448-8913 or via email at info@24advancedcare.com.
Which nearby medical facilities can I visit for specialized care around Advanced Urgent Care?
Nearby you can find the Sleep Lab at Sinai Medical Center for sleep studies, Universal Dental for dental care, and The Neuroscience and Spine Institute for pain management and chiropractic services.
Are there any nearby recreational or relaxation spots near Advanced Urgent Care?
Yes, Charming Skin Med Spa and Charming Skin and Vein Clinics offer spa and dermatology services, and Baskin-Robbins provides ice cream and frozen treats nearby.
What nearby financial services are available near Advanced Urgent Care?
There are nearby U.S. Bank ATMs and branches, as well as Huntington Bank and Mr Tax of America for financial and tax services.
How can I reach Advanced Urgent Care using ridesharing services?
Advanced Urgent Care provides an Uber link and branded Uber trip option to help customers easily get a ride to their location.