Business Details
About
GymNon-Profit OrganizationYouth OrganizationSwimming Facility
The O'Fallon Illinois YMCA is a state-of-the-art fitness and wellness facility. The Y offers a wide range of amenities and programs to help individuals and families achieve their health and fitness goals. Enjoy a large gymnasium, indoor pool, fitness center, indoor track, group exercise studios, youth sports and more. With a welcoming atmosphere and diverse offerings, the O'Fallon Illinois YMCA is a hub for health, wellness, and community in the O'Fallon area.
Details
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
192 reviews
5 stars
153
4 stars
18
3 stars
7
2 stars
3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many praise their friendliness and helpfulness, several reviews highlight poor experiences with front desk staff and rude behavior.
Facility Cleanliness
The facility is frequently described as clean and well-maintained, although some reviews mention issues like mold in locker rooms.
Program Availability
Customers appreciate the variety of programs and classes available for all ages, but some express frustration over limited access to facilities during scheduled activities.
Childcare Services
The Child Watch area receives positive remarks for its care and activities, making it a highlight for families.
Membership Policies
Several reviews criticize the membership cancellation process as inconvenient and predatory, impacting overall customer satisfaction.
- ANAnita N.Sep 11, 20255.0Very nice facility! Swimming class and all sorts of activities for the community to be involved in.
- ESElantra SmithAug 17, 20251.0I’ve had two horrible experiences with the front desk staff. Especially with front desk worker Amanda she’s very rude to children over the phone and in person. I’m teaching my children as they get older how to go and handle business and speak to people and socializing but with people like Amanda ruin it all and make children not want to deal with the public.
- MHMichelle HeathJul 22, 20255.0The O’Fallon YMCA in Illinois is one of the most awesome community places to exercise and get together with your community no matter whether it’s for youngsters or seniors, they have something for everyone. The staff is amazing and helpful in every way every day and the facilities are clean, and the choice of activities from kids to seniors is amazing, including the overnight trips. thank you everyone at the Y for doing such a fantastic job. Keep up the good work.
- MCMatthew CJul 7, 20255.0Large gym! Lots of equipment and all in good condition.
- FGFrancess Garcia-EsguerraJul 2, 20251.0Poor customer service! Enrolled my son to a swimming class that was supposed to be a 4 session class. 1st day of class was cancelled due to the weather. Was informed that the class was cancelled 5mins before the scheduled time and we were already there. Totally waste of time!!!! They shouldve informed us at least earlier. Second, since the class was cancelled we were told that there will be a make up class. Last wednesday, June 25th was the last day of the class. Nobody informed us that there will be no longer make up class and that will be the last day. Today, July 2nd, We thought that its gonna be his make up class from the first day that was cancelled. The Aquatic Director, DARCY BENWAY said that there is no Make up class and the session is only up to 3 classes. Totally different from what we have told at the first place!!! She also said that if the class was cancelled twice then thats the time that there will be a make up session, which TOTALLY DOESNT MAKE ANY SENSE!!!!! If thats the policy they shouldve informed us before!!!!!! Our total experience was ruined by her RUDE BEHAVIOR!!!!
Frequently Asked Questions About O'Fallon Illinois YMCA
What does my Y membership include?
A YMCA membership is a great value that includes many benefits, like:
- Free group exercise classes
- Free health and wellness consultation
- Free child watch during your workout
- Access to pools, basketball courts, racquetball courts, indoor tracks, and more!
- Personal training
- Programs for youth, adults, families, and seniors
Do I have to sign a contract?
No. We know that you will find great value in your Y membership, however, should you decide to cancel for any reason, you must submit your cancellation request in writing on or before the 20th of the month prior to your next draft date.
Can YMCA members bring guests?
You are welcome to bring a guest with you. Each guest can visit up to two times per year.
I have a YMCA gift card. What can I use it for?
Gift cards are redeemable for programs, merchandise, and membership. Gift cards are non-refundable and cannot be redeemed for cash.
Can I use other Ys in the greater St. Louis area?
With a Y membership, you have access to all 24 branches of the Gateway Region YMCA in Missouri and Illinois.
Does the Y offer a military discount?
Yes! All military families, past and present, can take advantage of a 10% discount on their YMCA membership. For more information: https://gwrymca.org/military-veteran-outreach
What amenities and programs does the O'Fallon Illinois YMCA offer?
The O'Fallon Illinois YMCA offers a large gymnasium, indoor pool, fitness center, indoor track, group exercise studios, youth sports, and more to support health and fitness goals.
What are the membership benefits at the O'Fallon Illinois YMCA?
Membership includes access to free group exercise classes, health consultations, child watch during workouts, pools, basketball and racquetball courts, indoor tracks, personal training, and programs for all ages.
Are there contracts required for YMCA membership?
No contracts are required. Members can cancel their membership by submitting a written request on or before the 20th of the month prior to the next draft date.
Can members bring guests to the YMCA?
Members may bring guests up to two visits per year each.
Does the YMCA offer any discounts for military families?
Yes, a 10% discount on memberships is available for all military families, past and present.
What are the operating hours of the O'Fallon Illinois YMCA?
The YMCA is open Monday through Thursday from 5:00 AM to 9:00 PM, Friday 5:00 AM to 8:00 PM, Saturday 7:00 AM to 5:00 PM, and Sunday 12:00 PM to 5:00 PM, with special holiday hours.
Is the O'Fallon Illinois YMCA accessible for individuals using wheelchairs?
Yes, the facility has wheelchair accessible entrances and parking.
What nearby parks are close to the O'Fallon Illinois YMCA for outdoor activities?
Visitors can enjoy nearby O'Fallon Veterans' Monument and O'Fallon Skate Park for recreational and outdoor activities before or after their visit to the YMCA.
How can public safety services nearby assist visitors to the YMCA?
In proximity to the YMCA are the O'Fallon Police Department and O'Fallon-Shiloh EMS, ensuring a safe environment for visitors and prompt emergency services if needed.
Are there any nearby medical facilities for health consultations or emergencies?
Yes, Family Physicians of O'Fallon, Memorial Hospital, and Midwest Cardiology are nearby for medical support and consultations.