The Captain James A. Lovell Federal Health Care Center, opened on October 1, 2010, and is the United States' first federal health care center that partners the United States Department of Veterans Affairs and the Department of Defense into a single, fully integrated federal health care facility.
Location
Captain James A Lovell Federal Health Care Center
Captain James A Lovell Federal Health Care Center Patient Service Administration, North Chicago, IL
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.