LensCrafters

4.7
601 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4214 N Harlem Ave, Norridge, IL
60706-1293, United States

Hours

Reviews

4.7
601 reviews
5 stars
538
4 stars
16
3 stars
6
2 stars
4
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Service Issues

Several reviews mentioned significant delays in receiving glasses and issues with incorrect prescriptions, leading to frustration.

Cleanliness and Atmosphere

Customers appreciated the clean and inviting environment of the store, contributing to a positive shopping experience.

Professionalism

The staff, including doctors and opticians, were frequently noted for their professionalism and thoroughness during eye exams.

Pricing Concerns

Some customers expressed dissatisfaction with the high prices of glasses and lenses, suggesting they found better deals elsewhere.
  • MM
    mya morataya
    5 days ago
    5.0
    Mike was very helpful and was able to repair my glasses
  • MM
    mya morataya
    5 days ago
    5.0
    Mike was extremely helpful and was able to repair my glasses very kind!
  • SF
    Shay Fairrow
    5 days ago
    5.0
    beautiful store, great selection/ experience + opticians. cant wait for my beautiful, customized burberry frames! I recommend this optical shop in the area
  • FP
    Freddy Palomino
    Dec 22, 2025
    5.0
    Great people! I enjoy coming here for all my glasses needs.
  • LC
    laarne ceniza
    Dec 20, 2025
    5.0
    Thanks for your beautiful customer care and service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.