GNC

Reviews

• JH

  Jonathon Hill

  Oct 6, 2025
  5.0
  My wife and I have had nothing but great experiences at this store. The manager Julie is one of the nicest, most helpful people around. She genuinely cares about her customers. Thanks to her, our Pro Membership has saved us so much money on supplements. This store always has items in stock and if they don't they get them delivered to your home in a couple days. I highly recommend going in and seeing Julie and the rest of her staff who are just as nice and helpful.
• YM

  y mohammad

  Sep 8, 2025
  1.0
  I visited this GNC location to purchase acetyl-L-carnitine and was helped by the store manager, Julie. I wasn’t given a receipt at checkout, and after inspecting the product in my car, I realized it contained an ingredient I couldn’t consume. I went back in to request a return or exchange, but Julie told me she couldn’t help without a receipt—despite having just served me minutes earlier. When I mentioned GNC’s return policy allows for store credit without a receipt, she remained dismissive and even condescending. I asked for some understanding, especially since I hadn’t been given a receipt in the first place. Shockingly, she asked me to leave and not return, claiming she felt uncomfortable, even though I remained respectful throughout. Unfortunately, I left with a product I can’t use and a poor impression of the customer service here. I’ll be taking my business elsewhere—Vitamin Shoppe has better prices and friendlier service.
• AR

  Alyssa Robin

  Aug 25, 2025
  5.0
  I went in a little uneasy to get some protein powder Julie talked to me about all the diffrent protein powders and showed me other things pack with protein. I was so lost on what to get. She made it so easy. Very friendly very knowledgeable. I will definitely be back. Thank you Julie!
• AD

  Anthony Dowling

  Aug 25, 2025
  5.0
  Gia was very helpful. I asked her a few questions about supplements and she had the correct answer for everything!
• VA

  Veda Alvarez

  Aug 24, 2025
  5.0
  My son and I came in and met the store manager, Julie. Let me tell you she was so much fun! She really seems to care about her job. I loved getting her opinion on everything and anything, she let us know which snacks were the best and I truly trusted her opinion when talking about the collagen. Julie is truly a gem! We live in Joliet and I’ve had several awful experiences at the mall with the man who has a really long beard being pushy and we were hesitant to shop here again. I am glad we decided to give GNC another chance. It’s been quite a while since we shopped here, but we went pro and we will be in all the time now! Julie was so good at explaining all of the benefits and rewards! Give this girl a raise!

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