Naper Grove Vision Care provides our patients with the highest quality eye care, delivered in a uniquely personal manner.
For the past 60 years, Naper Grove Vision Care has served hundreds of thousands of patients in the western Chicago suburbs. Patients often move away from the area, only to come back and get their yearly checkup at our office because they are so impressed with our staff, doctors, and service. “I’ll follow Dr. Sims to China if he goes there,” one patient said. At Naper Grove Vision Care, we are continuing to evolve with the demands of our community. We continue to learn about eyecare treatment and invest in the resources to maintain state-of-the-art vision services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.