Jewel-Osco Pharmacy

Reviews

• MG

  Matt Gesell

  Nov 18, 2025
  5.0
  I love the pharmacy, there was an issue that was quickly resolved.
• MB

  Matt Bukovsky

  Jan 13, 2025
  1.0
  The pharmacist gave me an attitude because my insurance company refused to call me and tell me there was an issue with my prescription. After each time I asked a question, it seemed like it was causing her great distress to provide me with info about which prescription it was, is there was anything I should know when I called me insurance company and how much it would cost me to pay out of pocket. When I thanked her for telling me the price, she hung up on me. I didn’t even get a chance to ask my next question before I realized the line was disconnected.
• DD

  Dr Doug

  Aug 19, 2024
  1.0
  They lost a customer today. Only reason I used to shop here was I knew where everything was. Today they embarked on moving everything in the store. Could not find what I needed. And I noticed selection of goods is greatly reduced. I haven’t seen anything like this since Covid lockdowns. No reason for me to ever return. I’ll learn a new store with better prices and more product options!
• KE

  Karissa Erber

  Nov 17, 2022
  1.0
  I’ve been going to this pharmacy since I was a child and haven’t had any problems in 25 years, until this past year. Today was the straw that broke the camel’s back. First, I get put on hold for over 40 minutes before I am forced to hang up and call back. Dominique answers rudely and proceeds to tell me she can’t find any prescriptions on hold for me, so I call my doctor’s office who lets me know that on September 2nd they called these medications in and they absolutely are on hold until December 17th. I call the pharmacy back and Dominique answers again and I explain the situation and asked her to conference call in the doctors office and she puts me on hold and never comes back to the line again. I call my doctor’s office back AGAIN and the receptionist tells me she’ll call The pharmacy. She calls me back an hour and a half later letting me know she was put on an HOUR AND 20 MINUTE hold and nobody came back to the line so she had to hang up. I still don’t have my medication nor any way to get a hold of someone who knows what they’re doing at this pharmacy. I can deal with rude staff as it doesn’t really bother me having worked in customer service before BUT you are dealing with peoples MEDICATION and HEALTH. You have an obligation to do better than this. I just need my medications and this has now taken up 4 hours of my work day (and ongoing as nothing has been resolved). This is truly unacceptable. I really need my medication and then I will gladly make this my last trip to this pharmacy ever again.

Frequently Asked Questions About Jewel-Osco Pharmacy