Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.7
180 reviews
5 stars
166
4 stars2
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the purchasing process.
Product Selection
Customers appreciate the wide variety of stylish and affordable frames available, often highlighting the quality and contemporary designs.
Appointment Experience
Many reviews mention the ease of making appointments and the efficiency of the eye exams, with minimal wait times reported.
Mixed Experiences
While most feedback is positive, there are isolated reports of poor service and issues with orders, indicating inconsistency in customer experiences.
- TNTerri Diggs NormanJan 5, 20265.0Very efficient and courteous response to my service request.
- JLJohn LangtonDec 31, 20255.0The sales associate, Felipe, at Warby Parker Naperville was outstanding. He was helpful and provided suggestions.
- TSThomas StotesburyDec 21, 20255.0Great service, very helpful and friendly every time I've been in. Prices are very reasonable compared to most other places. Highly recommend.
- GKGerri KidstonDec 19, 20255.0It had been a long time since I had an eye exam and at my age I felt it was time. I was pleased with the exam and finding out I had almost perfect vision. Also learned I was stressing my eyes using stronger reading glasses than I needed. I did buy readers and sunglasses and was treated with care. Everyone was very friendly. So happy I chose them.
- HTHAWC TALKSNov 26, 20255.0Easy to make an appointment online! Got an eye exam and ordered 2 pairs of glasses in 30 minutes. Very friendly staff!
Frequently Asked Questions About Warby Parker Naperville
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring for an eye exam or glasses purchase at Warby Parker Naperville?
You only need your eyes to try on frames. For prescription glasses or contacts, bring your current prescription (digital or physical) and any FSA or HSA cards for payment. If you don't have a prescription, you can still browse or book an eye exam.
Does Warby Parker Naperville accept vision insurance?
Yes, the store is in-network with several major insurance carriers and supports out-of-network benefits, though coverage may vary by plan or location.
Can Warby Parker Naperville measure and adjust my glasses?
Absolutely! They provide all necessary optical measurements and offer complimentary adjustments for life. An optician is available for tune-ups if your frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Naperville?
They offer a 30-day hassle-free return or exchange policy for eyewear, accessories, and contact lenses if unopened, regardless of whether purchased online or in-store.
Are gift cards available at Warby Parker Naperville?
Yes. You can buy physical gift cards in-store or online, and e-gift cards are also available for immediate use.
What types of eyewear products does Warby Parker Naperville offer?
They provide prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and also offer eye exams with expert advisors and optometrists.
What are the store hours for Warby Parker Naperville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sundays from 11:00 AM to 6:00 PM.
What nearby places can I visit before or after shopping at Warby Parker Naperville?
Nearby options include Drybar and Charlotte Tilbury for beauty services, Lou Malnati's Pizzeria for dining, and Anderson's Bookshop for books and gifts, all within walking distance.
Are there fitness or wellness studios near Warby Parker Naperville?
Yes, Just Be Yoga Studio and Peace boutique are nearby places offering yoga and wellness experiences you might enjoy alongside your eyewear visit.
How can nearby electronics and mobile phone stores assist my visit to Warby Parker Naperville?
Apple Main Place and uBreakiFix by Asurion are nearby electronics and repair shops to visit if you need mobile device services in the same area as your eyewear shopping.