Multiple reviews highlighted rude and unprofessional behavior from front desk staff, with some customers feeling disrespected.
Facility Cleanliness
Many customers praised the cleanliness of the facilities, including locker rooms and the pool area.
Family-Friendly Environment
The YMCA is recognized as a family-friendly place with various activities for children and a welcoming atmosphere.
Membership Concerns
Several customers expressed dissatisfaction with rising membership costs and issues with membership management, including billing errors.
Program Quality
Feedback on swimming lessons and other programs indicated inconsistency in quality and instructor availability, leading to frustration among parents.
LS
Laura Harvey Stout
1 day ago
5.0
My son is taking swim lessons and his instructor is fantastic. He took lessons for years with little results, but the improvement he has made in just a few weeks has been dramatic. The lifeguards are amazing. We were witness to how quickly, efficiently, and professionally they handled an emergency.
MJ
Mikey Jacobs
4 days ago
1.0
The sauna, steam room, pool area are closed 1-4 which is when a lot of us have time go anyways. The physical appearance and overall decorum of the staff has declined with time. Not sure what's happening. What's with the stupid anti ICE sign too? Is there something shady going on?
TF
Ted Firman
4 days ago
1.0
Pool and sauna hour 1-4, prices go up but hours diminish. The short blonde hair girl/ boy (transitioning) is super rude and doesn’t belong at this facility.
JB
joe bruzelle
4 days ago
1.0
Pool area closed everyday 1-4pm. My prices go up but they limit their hours
When will this be fixed ? Other ymca facilities don’t do this !
Plus the lady in the pool area is rude and yells at people like she’s a member of the royal family.
(Short hair blonde gurl)
ZC
Zachary Chirayil
5 days ago
1.0
This is the worst ymca ever. They close basketball courts for 4 people playing badminton when there is over 50 people playing basketball. Worker sunny is very rude and has horrible manners, go get yourself a better membership
What are the regular opening hours of Fry Family YMCA on weekdays?
Fry Family YMCA is open from 5:15 AM to 9:15 PM Monday through Thursday, and from 5:15 AM to 8:00 PM on Fridays.
What are the weekend hours for Fry Family YMCA?
On Saturdays, the YMCA is open from 6:00 AM to 5:00 PM, and on Sundays from 8:00 AM to 4:00 PM.
Is Fry Family YMCA open on major holidays?
The YMCA is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025). On Christmas Eve (December 24) and New Year's Eve (December 31), it is open from 7:00 AM to 2:00 PM.
Where is Fry Family YMCA located?
Fry Family YMCA is located at 2120 95th St., Naperville, IL 60564-8913, USA.
How can I contact Fry Family YMCA?
You can reach Fry Family YMCA by phone at +1 630-904-9595.
Where can I find more information or register for a membership at Fry Family YMCA?
More information and membership registration are available on their website: https://www.ymcachicago.org/fry-family/
What categories or services does Fry Family YMCA offer?
Fry Family YMCA is categorized as a YMCA of Metro Chicago, gym, and health club offering community fitness and wellness programs.
Which healthy eating options are located near Fry Family YMCA?
Seattle Sutton's Healthy Eating of Naperville is a nearby health market, great for grabbing nutritious meals before or after your workout at Fry Family YMCA.
What nearby dining options are available around Fry Family YMCA?
Popular nearby dining spots include Mo Tea and Banh Mi for Vietnamese cuisine and bubble tea, Moose & Me Baking Company for bakery items and smoothies, as well as Big Apple Bagels for breakfast and brunch.
Are there other gyms or fitness centers close to Fry Family YMCA?
Yes, nearby fitness options include Naperville YMCA, YMCA Safe n Sound, RevFit Naperville, CrossFit C2L, and Revolution Fitness Events, providing variety for fitness enthusiasts in the area.