Dr. Shairoz Fazal, Optometrist, and Associates - Naperville

4.7
994 reviews

About

OptometryEye Care Center
Dr. Shairoz Fazal, Optometrist, and Associates - Naperville is your neighborhood eye doctor located at 680 South Route 59. Your Naperville eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Location

Dr. Shairoz Fazal, Optometrist, and Associates - Naperville
680 South Route 59, Naperville, IL
60540, United States

Hours

Reviews

4.8
184 reviews
5 stars
162
4 stars
14
3 stars
1
2 stars
3
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.

Doctor Expertise

The doctors received high marks for being thorough, knowledgeable, and attentive during eye exams.

Efficiency

Customers appreciated the quick and efficient service, with minimal wait times for appointments and orders.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning overcharges and lack of transparency regarding costs.

Mixed Experiences with Staff

While many reviews praised the staff, there were a few mentions of unhelpful behavior from certain employees, particularly during the selection of eyewear.
  • SF
    Saundra Finley
    Nov 9, 2025
    1.0
    The ladies were not friendly. We spoke! They didn’t speak back. We were never introduced to the doctor. So we never knew his name. We won’t be going back!!!!
  • TW
    Teresa WMS
    Sep 17, 2025
    5.0
    Doctor was very informative and great rapport. Front desk person was nice as well.
  • MK
    Mark Koerner
    Aug 19, 2025
    4.0
    The doctor was excellent. I tried some new contacts and they work really good. The receptionist was nice. The only thing I was disappointed in is that I didn’t see the high-tech vision stuff that I’ve seen before. I was fitted with contacts and I’m trying them now, but they seem to be working quite well, so I guess all that high tech doesn’t do much because all you need is good vision And of course any diagnostics that might indicate other problems. Like my cataracts which were pointed out by the doctor and of course I knew about.
  • LC
    Laurie Cook
    Aug 2, 2025
    5.0
    Eye exam was great, however the girls did not take the time to help me choose a pair of glasses. They were on phones and taking care of everything else. So I got my prescription and left
  • SH
    Sterling Hardin
    Jul 4, 2025
    1.0
    The eye exam was fine, but be careful when it comes to making purchases. I was charged nearly double the price for the same contact lenses available elsewhere, and their no-return policy applies even to standard contacts that hadn’t yet been delivered. I ultimately had to pay a $124 restocking fee just to cancel the order. Shop around before committing.

Frequently Asked Questions About Dr. Shairoz Fazal, Optometrist, and Associates - Naperville

Where is Dr. Shairoz Fazal, Optometrist, and Associates located?

It is located at 680 South Route 59, Naperville, IL 60540.

What services does Dr. Shairoz Fazal, Optometrist, and Associates provide?

They offer comprehensive eye care focusing on eye health and wellness including annual eye exams for vision and eye health evaluation.