Center For Pain Management

Reviews

• EP

  Ender Pevensie

  Sep 2, 2025
  1.0
  The lady who pick up the phone when you need HELP is very rude.
• GD

  Gerald Dames

  Jun 27, 2024
  5.0
  Dr Hashim was so much help for my low back pain. She is so attentive and very available. I wish I had delt with her to begin my treatments.
• RP

  reid du pre

  Mar 10, 2020
  1.0
  I scheduled an appt here to discuss about getting a procedure that is targeted to help people with PTSD and anxiety. It's called a stellate ganglion block or SBG for short. I also scheduled consultations at other clinics as well because I had a hunch that the doctors were unfamiliar with this treatment. As it turns out I was correct, the other two clinics turned me away....The said they had never heard of it (this was somewhat expected as my PSYCH just learned about this treatment) Finally its the day before this appt at this clinic and I wasn't holding out high hopes. This was over the holidays...I remember because my grandmother unexpectedly went hospice about two days before I got the reminder phone call for my appointment. I explained to once of the ladies at the front desk I was having a family emergency and could i reschedule? She informed me that she was sorry about that and she will ask the doctor but I may be charged a fee but she will see if we can move the appointment. That was the end of our call. I probably should have followed up because nobody ever called me back to tell me what time slots were available. About a month later a get a bill in the mail for 50 dollars...not the end of the world, but I call in and explain everything and say "hey you said we could reschedule but you never called me to do so" before I could finish that sentence I was rudely cutoff with something to the effect of " no that's not true sir is says right here in the notes that we tried to move your appointment" this is the firs lie i got...nobody ever game me any dates or times. Then I explain listen can you just ask the doctor is she knows what this SBG procedure is and if she does it or will she turn me away like the other two clinics? Because those other clinics felt bad that they didn't know what the procedure was and felt like they wasted my time. To this i was greeted with something about HIPPA violations and she can't discuss anything over the phone. I know what HIPPA is and this is not a violation. This entire time the lady on the phone is raising her voice at me and cutting me off. Finally she escalates me to what I can only imagine is another person at the front desk because she was tired of dealing with me. This woman immediately is hostile, unprofessional and has a tone in her voice like she's going to put me in my place. I explain my situation again..look i'm glad to pay to 50 buck but ask the doctor if she can even do this procedure for me or will she turn me away? Long story short she tells me she's going to get the doctor on the phone. At this point I know they are both messing with me because they don't like me judging by their attitude and unprofessionalism and they put me on hold. I ask my GF hey are you hearing this? am I crazy or are they being absolutely rude and taking little pot shots at me? My gf who runs the HR office at a large company confirmed that she couldn't believe that were treating me that way and we both knew they were just gonna put me on hold and lay the phone down for a long while without helping me just to mean. But how long would they leave me on hold to talk to this doctor to ask a simple questions? 57 minutes is how long they left me on hold, before picking up and saying the doctor, Dr. Hashim was still busy and would have to call me back. I expected this to happen. So I waited for the DR to call me back even though I knew the Dr. never would, and of course the Doctor never ever called me back. I has been probably about 4 weeks now and I never got a call. The people at this clinic remind me of the places that are quick to take your money but once they get your money they brush you aside. One thing they should be reminded of is why they got into this profession in the first place. TO HELP PEOPLE, not bully them and take their money. I will make sure so write reviews everywhere I can because this was hands down the worst experience and customer service I have ever been apart of in all my years. -5 stars. If you wan't a real clinic see Dr. Lipov in Oakbrook.
• JJ

  John

  Feb 4, 2020
  5.0
  I have been going to Dr. Hashim for treatment of chronic pain on and off for years. She is excellent at finding solutions to pain managment problems. I myself do not have insurance and surgery was not an option. Dr. Hashim was willing to work with me notwithstanding to find a way to manage my pain so that I could focus on living life. I wouldn't recommend anyone else!
• JK

  Joyce Kindt

  Sep 13, 2019
  5.0
  Dr. Hashim is very thorough and thoughtful. I receive great care. More importantly, I feel safe and secure in the knowledge that my treatment plan has been carefully developed

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