Kroger Pharmacy

Reviews

• CR

  Chloe R

  Jun 22, 2023
  1.0
  Absolutely the WORST experience for me getting my medications there over the last few months! They are severely understaffed. The customer service is atrocious especially when calling on the phone. If u use the automated system don't expect the refill to be ready anywhere near what it says OR at all. people lined up into the grocery section almost. I needed refills on my anxiety meds and the atmosphere of everyone having to stand and wait that long was really bad to where a woman in line was so rude to me on top of all I was going through and the wait the hassle of getting my meds and waiting somemore I was shaking I was so upset and trying to fight back tears I was soooo angry. I am a very patient person but It pushed me over. I lost my ever lovin' S on that woman before I Left (I prefer to call it standing up for myself ) I've gone in before expecting my meds to be ready and was so upset I was brought to tears. You would think considering the types of meds I was on they would have a little more consideration, but they don't have consideration for Anyone not even the elderly folks who go up and have a hard time understanding or getting around. All the other depts are nice in the store. They need to consider serious changes! Most likely better pay and working environment for the staff...if they don't want to end up all their customers switching and forcing them to close.
• MB

  Melissa Baiter

  Oct 7, 2019
  5.0
  Always had great fast service and miss being able to use this Pharmacy since I moved to Carbondale. Expected equal service in Carbondale but unfortunately not the case. Murphysboro's Pharmacy should help Carbondale out, teach them the way.
• GR

  Gregg S Rodgers

  Aug 29, 2019
  5.0
  Great job!!!

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