Planet Fitness

4.1
548 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
7300 Dempster St, Morton Grove, IL
60053, United States

Hours

Reviews

4.1
548 reviews
5 stars
352
4 stars
74
3 stars
34
2 stars
14
1 star
74

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with well-maintained equipment and tidy locker rooms.

Staff Performance

Feedback on staff is mixed; while many customers praise friendly and helpful staff, there are complaints about unprofessional behavior from some employees, particularly management.

Atmosphere

The gym is described as welcoming and non-judgmental, making it comfortable for all fitness levels.

Equipment Availability

While the gym has a variety of equipment, some customers noted that it can get crowded during peak hours, leading to difficulty accessing machines.

Management Issues

Several reviews highlight dissatisfaction with management, citing unprofessionalism and poor customer service.
  • YS
    Yvonne Skoufos
    2 days ago
    1.0
    I came in to tour the gym and get info on membership, but changed my mind when I spoke to a very rude bald man at the front desk who that asked me what's up and did not want to offer any information. Told me to go online and figure it out. He was not even busy.
  • SA
    Sam Aymar
    Oct 28, 2025
    1.0
    I’ve been coming here for a while, but the management really needs to take complaints more seriously. Some guys smell extremely bad while working out, and when we try to mention it, the staff says there’s nothing in the policy about it. It’s really uncomfortable — we’re literally struggling to breathe sometimes. Please add something to address hygiene issues, because it affects everyone’s experience.
  • CC
    Chrono
    Oct 26, 2025
    4.0
    Planet Fitness is okay overall — it’s affordable, the equipment is decent, and it’s usually easy to find what you need for a workout. However, it can get pretty crowded during peak hours, and some of the machines or areas aren’t always as clean as they should be. The staff is friendly, but the atmosphere can feel a bit basic compared to other gyms. It’s a good option if you’re looking for a budget-friendly place to exercise, but not perfect.
  • CC
    Cheng
    Oct 9, 2025
    2.0
    This gym is kept too warm, I wish they would make it colder, we come here to workout so cool it down! 67-68 is what most of the other regional ones are set to, so please lower the temp! Great service here though :)
  • SS
    Sean
    Oct 1, 2025
    5.0
    Jaden was AMAZING. Hands down the best front desk guy I've ever encountered, give this man a raise honestly. So polite and helpful.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Morton Grove, IL?

Planet Fitness in Morton Grove is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturday and Sunday.

Where is the Morton Grove Planet Fitness located?

It is located at 7300 Dempster St, Morton Grove, IL 60053, USA.