LensCrafters

4.8
308 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4500 16th St, Moline, IL
61265-7078, United States

Hours

Reviews

4.8
308 reviews
5 stars
291
4 stars
4
3 stars
1
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Edythe and Amber.

Customer Service

Many reviews highlighted exceptional customer service experiences, including quick repairs and personalized assistance.

Product Selection

While most customers were satisfied with the selection of glasses and lenses, a few expressed disappointment regarding the availability of specific brands.

Overall Experience

The majority of customers reported positive experiences, recommending the store for its professionalism and welcoming atmosphere.

Communication Issues

A few customers noted difficulties in reaching the store for urgent needs, indicating potential issues with phone responsiveness.
  • JG
    Jeremy Goffe
    Nov 9, 2025
    5.0
    I'm fairly new to Rx glasses, so I was a bit hesitant, but the staff were very helpful, Edythe was awesome!
  • DB
    Donna Begley
    Nov 7, 2025
    5.0
    I had looked at frames online and wanted to try some on. Amber W. greeted us as we entered and helped me find frames. She was very helpful and when I found the frames I liked, the checkout process was speedy. With Eye Med, the cost was considerably less expensive than I'd had quoted elsewhere.
  • KK
    Kurt Krummel
    Nov 5, 2025
    5.0
    Edythe was very helpful in repairing my glasses!!
  • JM
    Joshua McKinney
    Oct 19, 2025
    5.0
    Excellent staff! They know me by name and it’s like visiting friends every time I go. I’ve been going there for many years and will continue!
  • JJ
    Jimmy
    Sep 30, 2025
    5.0
    Always have a good experience. Amber helped me out with her knowledge. It’s in the South Park mall!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.