LensCrafters

4.8
315 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4500 16th St, Moline, IL
61265-7078, United States

Hours

Reviews

4.8
315 reviews
5 stars
299
4 stars
4
3 stars
1
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of Amber and Edythe providing exceptional service.

Expertise

The doctors and staff were noted for their professionalism and thoroughness during eye exams, with Dr. New and Dr. Herrmann receiving particular commendations.

Repair Services

Many reviews highlighted the quick and effective repair services offered, often free of charge, which contributed to positive customer experiences.

Product Selection

Customers appreciated the wide selection of frames and lenses available, with staff assisting in finding suitable options.

Mixed Experiences

Some customers reported issues with prescription accuracy and availability of doctors, indicating room for improvement in operational aspects.
  • LL
    Llamacorn
    1 day ago
    5.0
    They fixed my glasses super quickly and were very friendly!
  • HP
    Harry Parr
    Dec 20, 2025
    5.0
    Dr. Tyson Herrmann was absolutely Great! Very patient and explained everything to make it very clear and understandable. He is a very TRUSTWORTHY and COMPETENT Doctor.
  • AR
    Anastacia Ruzicka
    Nov 25, 2025
    5.0
    I can't say enough about Amber! Amber is the absolutely the BEST! She is always so sweet, helpful and honest! I have been coming to LC for a few visits! I tell others what wonderful customer service I get from the entire staff!
  • JR
    Jena Rice
    Nov 24, 2025
    5.0
    Edythe was very attentive and helped me explore a variety of frame options. She took the time to break down my options and prices and even showed me the lens thickness for my awful blind eyes! She helped me make an informed decision and I cant wait to pick them up.
  • LM
    Lu Murphy
    Nov 19, 2025
    5.0
    Dr Gregory New was excellent. He explained everything clearly and listened to my concerns. Amber did some of my tests and she and Edythe helped with getting my new glasses. They are great as well as the rest of the staff. Everyone is very friendly and they have a great selection of glasses to choose from.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.