Pearle Vision

4.3
153 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Midlothian provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Pearle Vision
14702 Cicero Ave, Midlothian, IL
60445, United States

Hours

Reviews

4.3
153 reviews
5 stars
122
4 stars
2
3 stars
2
2 stars
1
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, creating a welcoming atmosphere.

Professionalism

Several reviews highlighted the professionalism of the doctors and staff, with many customers appreciating thorough explanations during eye exams.

Mixed Experiences

While many had positive experiences, some customers reported issues with management, billing practices, and long wait times for glasses.

Product Quality

Customers expressed satisfaction with the selection of frames and the quality of glasses, although there were complaints about incorrect prescriptions and delays.

Appointment Issues

A few reviews mentioned problems with appointment scheduling and communication, indicating a need for improvement in these areas.
  • HH
    Harvari
    2 days ago
    5.0
    I had an excellent experience at Pearle Vision Center, and I can’t say enough good things about their customer service. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. A special thank-you to Hector, who went above and beyond to help me choose the right frames and the best type of glasses for my needs. He took the time to explain all my options clearly, made great recommendations, and found me the best possible solution at the best price. I never felt rushed or pressured — just well taken care of. The eye doctor and the entire office were professional, knowledgeable, and efficient. This was by far one of the best experiences I’ve had at an eye care center. I highly recommend Pearle Vision to anyone looking for quality eye care and outstanding customer service.
  • MR
    Minelly Reyes
    Jan 2, 2026
    5.0
    Nice, friendly and caring team. Definitely recommend.
  • RJ
    Robert James
    Dec 4, 2025
    5.0
    It was my first time there due to a change in insurance. The store associates were amazing and knowledgeable. The doctor was outstanding. The selection was beyond excellent.
  • DA
    Daze Aguirre
    Dec 1, 2025
    1.0
    Worst customer service experience in life... I had my appointment on Saturday late afternoon. Office manager Carlos is beyond combative after i informed that the charges on my receipt did not make sense to me. I wanted to make adjustment and informed me that he is unable to adjust. Refuse to void and refund me my money. Should have stayed with EyeMed!!! Did not give me a the dollar amount on each up charge and assumed that I would know because he was showing me a screen.
  • TP
    Tim Pennington
    Nov 18, 2025
    5.0
    This was my first time getting glasses in a long time! It was daughter’s first time ever. They made us feel welcomed and very pleasant switch made visit very comfortable! We will be coming back for sure

Frequently Asked Questions About Pearle Vision

What services does Pearle Vision in Midlothian offer?

Pearle Vision provides eye examinations, state-of-the-art lenses, and a wide variety of designer frame brands including prescription eyewear and digital retinal photos (varies by location).

What are the business hours for Pearle Vision in Midlothian?

Pearle Vision is open Monday to Thursday from 9:30 AM to 6:30 PM, Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.