Planet Fitness

4.3
738 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1961 N Mannheim Rd, Melrose Park, IL
60160, United States

Hours

Reviews

4.3
738 reviews
5 stars
498
4 stars
115
3 stars
38
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently noted for being clean, with many customers appreciating the cleanliness of the equipment and locker rooms.

Staff

Staff members are generally described as friendly and helpful, although there are some reports of unprofessional behavior from certain employees.

Equipment Availability

Customers express concerns about the availability of machines, particularly during peak hours, leading to long wait times.

Atmosphere

The gym has a pleasant atmosphere, but some customers find the music volume excessively loud, making it difficult to concentrate.

Customer Service

While many reviews highlight good customer service, there are complaints regarding the cancellation process and handling of customer issues.
  • JM
    Jose Martinez
    3 days ago
    5.0
    Very clean and well maintained facility, staff is friendly and they are always cleaning. The atmosphere feels good and is spacious. I never have to wait for an available machine.
  • MM
    Melissa M
    Nov 10, 2025
    5.0
    I currently have been put on total disability for a injury and wanted to figure out how to go about that situation. Sam the team member was very helpful and friendly he provided me with all my options and was quick to help me (the call was like 5min). I 10/10 recommend this gym it’s always clean, great parking, and extremely friendly/professional employees.
  • DA
    Debreena Amitiel
    Oct 24, 2025
    1.0
    I canceled my subscription with a planet fitness employee back in July, then in September i was charged an annual fee i tried contacting the gym no one answered, i called my bank they filed a report to dispute it. I was given a temporary credit but then got charged October 23,2025. Called the store they told me theres nothing they can do about it October 24,2025. They told me my account was still active and i told them an employee canceled it for me. My account active but i wasnt charged monthly? But was charged an annual fee?
  • KR
    Kene Reed
    Oct 2, 2025
    5.0
    Great place to workout. Friendly and knowledgeable staff.
  • SA
    SEA Arr
    Sep 17, 2025
    1.0
    The Manager has been following me to the bathroom. walks around aimlessly. Then when i got to take a shower, he then stands next to the showers as if he's making mop buckets and literally staring at me undress. I told him to stop. he laughs and smiles. and says '"wauuut" like it's funny. His acts and peeking in the change room in the showers watching through the mirrors. He doesn't even do anything with the mop buckets. all they have to do is talk to the morning crew about this and they will all vouch for what I'm saying because they've apologized on behalf of him. He's very manipulative and tries to make people seem like their crazy when you ask him to stop. THIS NEEDS TO STOP TODAY!!!

Frequently Asked Questions About Planet Fitness

What is the mission of Planet Fitness in Melrose Park, IL?

Planet Fitness believes everyone is strong and offers a welcoming Judgement Free Zone® with best-in-class equipment for people to build strength at their own pace.

Where is Planet Fitness located in Melrose Park?

Planet Fitness is located at 1961 N Mannheim Rd, Melrose Park, IL 60160, USA.