LensCrafters

4.7
531 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4524 W Touhy Ave, Lincolnwood, IL
60712, United States

Hours

Reviews

4.7
531 reviews
5 stars
484
4 stars
10
3 stars
2
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees like Titiani and Ghazala for their exceptional service.

Professionalism

Customers noted the professionalism of the staff and doctors, with many reviews mentioning thorough eye exams and knowledgeable assistance.

Selection and Pricing

The store offers a wide selection of frames and competitive pricing, with several customers appreciating the transparency in pricing and the ability to maximize insurance benefits.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding specific staff interactions and service quality, particularly with certain doctors and issues related to prescriptions.
  • UC
    Universal Chat
    4 days ago
    1.0
    It’s frustrating no one picks up the phone
  • ED
    Elliott Dudnik
    Dec 16, 2025
    5.0
    Good personal service. They allow you to browse framsa and look for best cost programs if you also have insurance
  • OM
    Officer Mahal
    Dec 7, 2025
    5.0
    Service was great. Just went to use my VA script to get Oakley's. The staff was super friendly and helpful. Great selection as well.
  • DD
    Doris Dadayan
    Dec 7, 2025
    5.0
    This is the best location, staff is wonderful !!
  • LL
    Limey
    Dec 7, 2025
    5.0
    Leslie and Tony were so helpful and got my glasses done the same day!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.