LensCrafters

4.7
522 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4524 W Touhy Ave, Lincolnwood, IL
60712, United States

Hours

Reviews

4.7
522 reviews
5 stars
476
4 stars
10
3 stars
2
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and attentive, with many customers highlighting specific employees like Titiani and Ghazala for their exceptional service.

Professionalism

Customers appreciate the professionalism and thoroughness of the eye doctors, particularly Dr. Dominguez and Dr. Fostiak, who are noted for their detailed explanations and patient care.

Product Selection

The store offers a wide selection of glasses and frames, with many customers expressing satisfaction with the variety available.

Mixed Experiences

While many reviews are positive, there are some negative experiences reported, particularly regarding specific staff interactions and issues with prescriptions.

Store Environment

The new location is well-received for its cleanliness and organization, although some customers mentioned discomfort due to sun glare.
  • SS
    Sundip Singh
    Nov 11, 2025
    5.0
    Ghazala was very professional and easy to work with. We had a complicated return and she worked with the manager to help us out. She was very kind and patient throughout the process and ensured we were refunded according to policy even though it was tricky to put into the system. My family goes here all the time and this location is very friendly and easy to work with! Thank you always!
  • MD
    Matt Davis
    Nov 5, 2025
    5.0
    Great experience!
  • PD
    Paul Dixon
    Nov 1, 2025
    5.0
    The whole staff here is amazing! They’re always quick to check you in and ready to help with anything you need. Everyone is patient, kind, and truly helpful. My family and I have known Titiani for years, and she always goes above and beyond to make sure we get the best deal and find what works best for us. I felt so welcomed and appreciated from start to finish. Definitely the best location!
  • MP
    Maritza Pérez
    Oct 21, 2025
    5.0
    The whole staff is wonderful. They’re quick to check you in and help you out for any visit. They’re all very patient and helpful. Titiani and Miguel went above and beyond to assist me in getting the best possible deal and figuring out what works best for me. I felt so welcomed and appreciated. Best location!
  • UN
    Ubaldo Norzagaray
    Oct 10, 2025
    5.0
    Great service, large selection of glasses, and very helpful staff. Tatiani did a great job helping me out with my frames and Dr. Dominguez was very knowledgeable and did a great job explaining the process of the eye exam.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.