LensCrafters

4.7
368 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
970 Milwaukee Ave, Lincolnshire, IL
60069-3839, United States

Hours

Reviews

4.7
368 reviews
5 stars
328
4 stars
13
3 stars
4
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.

Doctor Expertise

Dr. Belson and other doctors are noted for their professionalism, thoroughness, and ability to explain procedures and options clearly.

Product Selection

The store offers a good variety of frames and lenses, although some customers noted limited selection in certain styles.

Appointment Issues

Several reviews mentioned problems with appointment scheduling and insurance communication, leading to frustration for some customers.

Overall Experience

Most customers reported positive experiences, highlighting the welcoming atmosphere and efficient service.
  • SL
    sydney levandovsky
    Nov 15, 2025
    5.0
    Amazing service and very friendly!
  • TT
    theshylockgod
    Nov 1, 2025
    5.0
    The staff at LensCrafters were awesome! Super helpful from start to finish getting my new prescription and finding the right glasses. They were patient, friendly, and really made sure everything fit and felt right. They also got a good laugh when they saw my old glasses, the frame somehow survived a fire even though the lenses didn’t! Pretty sure they were as surprised as I was that I’d been able to save the frame from the fire.
  • IG
    Ilya Golub
    Oct 5, 2025
    5.0
    Vianna was awesome in helping ordering contact lenses for my daughter. She is very knowledgeable, understood what we were looking for and quickly processed our order. We are very grateful and couldn’t be any happier. Thank you Vianna
  • JM
    jane majerczyk
    Sep 26, 2025
    5.0
    This location had the best designer assortment of glasses and sunglasses. The service was incredible! They were friendly, helpful and fast. Highly recommend!
  • LH
    Lisa Hartman
    Sep 17, 2025
    5.0
    The staff are incredibly kind and helpful! From choosing frames to ensuring they are comfortable as well as finding a time to accommodate my work schedule, they’ve been amazing. Dr. Sagan really worked to find me the best contact option too. Outstanding service!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.