Target Optical

Reviews

• DR

  Denise Rodriguez

  Feb 13, 2025
  5.0
  Wonderful experience, Justin helped me order prescription sunglasses with the features I needed and made the process so easy. Look forward to coming back for any needs. Thank you Justin for working with me and going above and beyond from what I expected!!
• BG

  Brittany Goerner

  Sep 16, 2021
  1.0
  I’ve used Target Optical in San Diego for years. After moving here a year ago, I was due for an eye exam and I knew that I would need new glasses. I did the eye exam without issue-the doctor I saw was great. When it was time to order new glasses and sunglasses, I wanted to keep the same sunglasses frames that I had-so they ordered new lenses with the new prescriptions done then swapped the old lenses out with new lenses-easy. When it came time to order new glasses, I requested that they order the same frames that I’d had for years-which they didn’t have a sample of in the store. BUT they were able to pull up my profile from San Diego and see the product number for the frames and copy and paste that into the order. A week or so went by and I went to get my new glasses. They swapped the lenses for the sunglasses and I was off. A few days to a week later and I’m getting dizzy and having trouble seeing, especially when I switch between my new glasses and sunglasses. Why you may ask? Because when they copy and pasted the product number for my frames, they also copy and pasted the old prescription! I went to the store and explained the issue and they confirmed that they ordered the wrong lenses. My eyes hurt and I’m getting dizzy because I was constantly switching between the new script (in the sunglasses) and the old script in my glasses! BTW-I can’t see very well now while driving because the signs are blurry so that’s super safe 🙄 I asked if they could put a rush on my order and she chuckled. After supposedly ordering the correct lenses I asked if she put the rush and she said they don’t do that…. They’ll be here in 5-7 days. It’s currently the end of day 5 and I’ve heard nothing thus far. We’ll see if they actually come in within the next couple of days. They also didn’t try to make an concessions for their error. I’ve had Target accidentally sell a curtain rod that I’d ordered online for store pickup to someone else and they profusely apologized and gave me a gift card when it wasn’t even that big of an issue and i told them as such (this was in San Diego). These dummies here not only order the wrong item, but their error impedes on my vision and life (again, I can’t see anything so I can’t drive safely or at all and I’ve headaches and dizziness); but they basically said “our bad fam” and left it at that. I received an online surveys out my visit, filled it out and told the company I would like to be contacted and that never happened. Seek your vision needs elsewhere.
• AS

  Author Neva Squires-Rodriguez

  Jan 5, 2019
  5.0
  There are 6 total of us in my household and every one of us has had a great experience here! The doctors are very knowledgeable and explain everything that is going on with your eyes in terms that you will understand. The rest of the staff is also extremely friendly and helpful. I would highly recommend coming here for your eye care needs.

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