Doctors of Optometry - Louis Joliet Mall

4.8
2148 reviews

About

OptometryEye Care Center
Doctors of Optometry - Louis Joliet Mall is the local eye doctor to see for all of your eye care needs in Joliet, IL. As your local Joliet optometrist, Doctors of Optometry - Louis Joliet Mall can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 3340 Mall Loop Dr Joliet, IL 60435 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Doctors of Optometry - Louis Joliet Mall
3340 Mall Loop Dr, Joliet, IL
60435, United States

Hours

Reviews

4.7
372 reviews
5 stars
324
4 stars
22
3 stars
9
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, creating a welcoming atmosphere.

Eye Exams

The eye exams were generally described as thorough and efficient, with doctors providing clear explanations and addressing patient concerns.

Product Selection

The store offers a good selection of frames and lenses, with staff assisting customers in finding suitable options without pressure to upsell.

Overall Experience

Many customers reported positive experiences, highlighting the quality of care and the intention to return for future services.

Wait Times

Some customers expressed dissatisfaction with long wait times for appointments, indicating a need for improved scheduling.
  • BS
    Bruce Sundquist
    Oct 29, 2025
    5.0
    Great Doctors and staff. Makes buying new glasses that have an accurate prescription a simple process.
  • DY
    Denise Yunker
    Oct 15, 2025
    5.0
    The whole experience was amazing! They helped me pick out the glasses that best looked good on me. Also took the time to let me explain and learn about the new lenses with audio since I have been suffering from hearing loss. Five stars are not enough for these services.
  • CN
    Cathy Nixon
    Oct 15, 2025
    5.0
    I was made to feel so comfortable as soon as I entered the room.I was greeted by a associate with a warm welcome. I waited only a few minutes before the exam started. The technician was professional and confident in her ability to provide my needed care. The doctor was calm, confident and lovely. A+
  • SS
    shontell stewart
    Sep 26, 2025
    5.0
    This was my first visit at LensCrafters. I chose the Joliet location because I read the reviews. They were all pretty good but the Joliet location was spot on. They were timely, very accommodating and excellent customer service. Toni and April are great. All the ladies in the office are a pleasure to deal with. I saw Dr Kelly. I highly recommend this location.
  • CL
    Christine Lombardo
    Sep 17, 2025
    5.0
    I would highly recommend this location to anyone. All of the staff are genuine, kind, friendly, and caring. From the moment I walked in to the time I left, I felt valued as a patient and as a person, which shows the high quality of care received. Going forward, I plan to continue my eye care needs through this location and look forward to future appointments. Thank you to all the staff for the high quality of care and range of services that you provide!

Frequently Asked Questions About Doctors of Optometry - Louis Joliet Mall

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.