Target Optical

Reviews

• EG

  esteban Gonzalez

  Mar 27, 2026
  5.0
  Had the greatest costumer service from the two young ladies at the front desk Sandra & Yaretzy. Definely coming back. Doctor was friendly too
• HS

  harris sarden

  Mar 27, 2026
  5.0
  Great experience and great help on picking glasses ans services
• CS

  Carla Simpson

  Mar 25, 2026
  5.0
  If you want a great and professional eye dr.Patel and the receptionist are amazing will make you feel so comfortable they your family and friends
• SM

  Shanice Muirhead

  Mar 23, 2026
  5.0
  Very kind and patient with my indecisiveness about which frames to go with. They were funny and welcoming!
• JA

  Joseline Alvarez

  Mar 5, 2026
  1.0
  I had a really disappointing experience with Crystal. From the moment I approached, she seemed bothered that I was there. There was no one else in the area at the time, so I’m not sure if my arrival interrupted something or if she was just having a bad day, but the interaction felt very unwelcoming and filled with attitude. I told her I was looking for some frames and lenses because I already my prescription. All she said was, okay. No guidance on where to start or where to look. Luckily I already looked online and knew what pair I wanted. At this point I almost walked out because it just felt like I was inconveniencing her...at her job. As someone who has worked in customer service myself — and with family members who also work in customer-facing roles — I make a conscious effort to be kind and respectful to employees. I was polite and simply looking for assistance, but the way I was treated made the situation uncomfortable. Unfortunately, the service was so off-putting that I decided to leave and call LensCrafters instead. The difference in tone and helpfulness over the phone was immediate and refreshing. It was disappointing because good customer service makes such a difference, and this experience really missed the mark.