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LensCrafters

4.4
(464 reviews)

Business Details

6170 Grand Ave, Gurnee, IL
60031, United States
(847) 856-8127
https://local.lenscrafters.com/il/gurnee/6170-grand-ave.html

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6170 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.4
464 reviews
5 stars
383
4 stars
9
3 stars
6
2 stars
12
1 star
54
  • AR
    Amanda Rader
    6 days ago
    1.0
    I have no idea what happened to this place. I have been going here for as long as I can remember. Have never had a problem. About two weeks ago, I went in for my annual exam. I was getting low on contacts. For the first time ever, they were late calling me back for my appointment. Over an hour late. Had my exam, and the Dr. went to get my trial contacts for my new prescription. She came back and told me they don’t have any of the contacts I need. She said that she would order them, and somebody would call me when they came in. In two days, it will be two weeks. Still no call that my trials came in. I did, however get a call the other day that it’s time for my annual eye exam. Which I had a couple of weeks ago… So now I’m working with old contacts that keep getting dry. I can’t even order more because my trials haven’t come in, and the Dr. won’t approve a subscription until I try my trials… Oh what fun… last time going here.
  • JW
    Jan Whitson
    Mar 7, 2026
    5.0
    Dakotah fixed my sunglasses fast & friendly Thank!!
  • JB
    Joe Byars
    Feb 19, 2026
    5.0
    My our experience was very delightful he was a real respectful young man he answered all our questions very good customer service great job excellent Kevon
  • AC
    Ale Carranza
    Feb 6, 2026
    5.0
    They are extremely nice and they explained everything good they have nice personality .
  • FC
    Frank Cacciato
    Jan 29, 2026
    5.0
    Been a fan of lens crafters for years. My last pair really wasn’t working out very well for me.After coming back and forth a few times to adjust Sheila came to the rescue! She treated me like a million dollars and as resolved my concerns and got me on track with a new pair of glasses. I guess with my issues one would have left and not come back, but because of her I will come back when another pair is needed! Thanks Sheila for being such a pro!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified March 15, 2026Yext Knowledge Graph
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