Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
443 reviews
5 stars
364
4 stars
9
3 stars6
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Sheila, Dr. Ho, and Jasmine for their exceptional service.
Efficiency
Several reviews highlighted the quick service and efficiency of the staff, with many customers noting they were in and out in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with order accuracy, communication, and customer service, indicating inconsistency in service quality.
Product Quality
Customers expressed dissatisfaction with the quality of glasses and lenses, citing issues such as scratches and incorrect orders.
Appointment Management
There were complaints regarding appointment scheduling and communication, with some customers feeling misinformed about their eligibility and wait times.
- CJChristopher JordanNov 8, 20255.0Everyone was helpful and kind. Great experience. I will be back
- GLGiselle LeonOct 3, 20255.0Shirley and Dr. Ho were fantastic! They answered all of my questions thoroughly, were very friendly, and had me out of there in under an hour. 10/10 recommend this Lenscrafters location!
- NENoviyanti EffendiOct 2, 20255.0Quick service. The staff was friendly and knowledgeable. I would highly recommend getting your glasses here.
- JDJosh DawsonSep 19, 20255.0Went in to get glasses repaired and they HOOKED me up 😎 great service, great selection! Had just what I needed and more! Thanks guys 😎💪🏼
- NNnelson newcombSep 15, 20255.0Great staff and doctors.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Gurnee offer?
LensCrafters in Gurnee provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at the LensCrafters in Gurnee Mills?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
What designer eyewear brands can I find at LensCrafters in Gurnee?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Armani Exchange, Tory Burch, and more.
What are the business hours for LensCrafters at Gurnee Mills?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam at LensCrafters in Gurnee?
You can schedule your eye exam online through their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=2724&storeId=10851.
Does LensCrafters in Gurnee offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options are available at LensCrafters in Gurnee Mills?
Payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby places can I visit before or after my appointment at LensCrafters in Gurnee Mills?
Nearby places include Rainforest Cafe for dining, Marshalls and Macy's for shopping, Starbucks for coffee, and the Serpent Safari zoo for family fun, all within Gurnee Mills.
Are there car rental agencies close to LensCrafters in Gurnee Mills?
Yes, Budget Rent A Car and Avis Rent A Car agencies are nearby, making it convenient to rent a vehicle before or after your visit.
Can I explore entertainment or media venues close to LensCrafters at Gurnee Mills?
Yes, nearby options include radio stations like 95 Wiil Rock, TUDN 1220, and 102.3 XLC, which also hosts concerts and other events.