Business Details
About
Wellness CenterFitness Center
Delnor Health & Fitness Center supports the health and fitness needs of the community by providing a high-quality facility, professional staff, and programs in a unique, supportive environment. We truly have everything you need in one place.
What Makes Us Different
-Certified by the Medical Fitness Association (MFA)
-FREE group exercise classes included with membership
-Personal training and fitness assessments to reach your goals
-Unique medically-integrated programs
-Activities and programs for a variety of ages and skill levels
Details
- Kid friendlyAvailable
Location
Northwestern Medicine Delnor Health & Fitness Center
296 Randall Road, Geneva, IL
60134, United States
Hours
Reviews
4.4
183 reviews
5 stars
133
4 stars
21
3 stars
8
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The facility is consistently praised for its cleanliness, with many customers noting that it is cleaner than other gyms they have visited.
Equipment Issues
Several reviews mention problems with cardio equipment, including cleanliness, functionality, and limited availability.
Staff Performance
While many customers appreciate the friendly and helpful staff, there are notable complaints about unprofessional behavior from some front desk employees.
Membership Concerns
Customers express dissatisfaction with the high membership fees, cancellation policies, and limited hours, which they feel do not justify the cost.
Facility Amenities
The gym offers a wide range of amenities, including pools, therapy options, and various classes, but some customers feel that certain features, like child care, are lacking.
- RTRyan TKNov 6, 20252.0Couple areas for improvement. 1. Cardio equipment is never clean. Hairs, sweat, they need the workers to help clean and not just stand behind their desk. They just rely on the users to clean the equipment when they are done. 2. Half the cardio equipment is not plugged in. It’s useless and makes no sense. Either fix it, or plug it in. 3. Pin selection equipment is small and limited. Many older folks sit in them for a long time, I’d suggest getting more of the most used machines, especially leg press. 4. Matrix equipment instead of techno gym like many gyms, just cheaper equipment which as I said half is never working or plugged in. 5. Employees are nice, indoor track is nice to have. 6. It’s a hefty fee, make the place nicer.
- JDjacqueline dalyJul 18, 20255.0Clean & professional
- JBJanet BradyJun 26, 20255.0A multifaceted wellness center offers a wide range of amenities to help you embark on a journey towards better health. From guest services and a cozy cafe to hydration stations, a boutique, personal trainers, coaches, massage therapy, a thermal pool, a lap pool, an endless pool, a basketball court, fitness studios, and various classes, including land and aquatic activities, machines, locker rooms with amenities, family changing rooms, a sauna, steam room, and a whirlpool, there’s something for everyone. Additionally, NW Medicine staff provides physical therapy services (referral required). For an even more impactful start, consider MyFIT program, which requires a medical referral.
- YMYaseen MustaphaMay 31, 20254.0Great facility. Extremely clean, quiet, and not too busy. Machines are always in good condition. Hot tub and pool are great. Having towels provided is a huge plus as well. The main downsides are: - No child care anymore. - Hours are too short. Not sure why Friday closes an hour early and 6pm closing on weekends is way too early. - The 2 person membership should be the main user + one guest of their choice. Instead it has to be assigned and only that person can come with you. - Price is a tad bit high with these cons. If these weren't issues, I feel like it would be worth the premium.
- ROray OAug 4, 20231.0No respect for the customer. You have no rights. Employees can talk to you and treat you any way they choose with no accountability.
Frequently Asked Questions About Northwestern Medicine Delnor Health & Fitness Center
What are the operating hours of Northwestern Medicine Delnor Health & Fitness Center?
The center is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 6:00 PM.
Where is Northwestern Medicine Delnor Health & Fitness Center located?
It is located at 296 Randall Road, Geneva, IL 60134, USA.
Does Northwestern Medicine Delnor Health & Fitness Center offer group exercise classes?
Yes, free group exercise classes are included with membership.
What types of fitness services are available at Northwestern Medicine Delnor Health & Fitness Center?
They offer medical fitness, personal training, massage therapy, swim instruction, nutritional counseling, child care, and a cafe.
Is membership required to access the fitness center?
Yes, membership is required to access the facility.
What payment options does Northwestern Medicine Delnor Health & Fitness Center accept?
They accept American Express, Discover, MasterCard, and Visa cards.
Is the facility certified or affiliated with any association?
Yes, it is certified by the Medical Fitness Association.
What nearby places can help me get to Northwestern Medicine Delnor Health & Fitness Center?
Nearby facilities such as Delnor Community Health & Wellness Center and Northwestern Medicine Delnor Hospital Rehabilitation Services can serve as landmarks for finding the fitness center.
Are there other medical services near Northwestern Medicine Delnor Health & Fitness Center?
Yes, nearby are Northwestern Medicine Diabetes Education Services and Northwestern Medicine Gynecologic Oncology, which you might visit before or after your workout.
Can I visit community service organizations nearby during my visit?
Yes, the Kiwanis Club of Geneva is nearby and offers community services and printing services, which might be of interest.