Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Frankfort provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
332 reviews
5 stars
195
4 stars
78
3 stars
33
2 stars
11
1 star
15
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Most customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Chris, Rulene, and Dr. Rutkowski.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints about unhelpful and rude behavior from some staff members, particularly at the front desk.
Eye Exam Quality
Several customers expressed dissatisfaction with the thoroughness of eye exams, citing issues with incorrect prescriptions and rushed appointments.
Overall Experience
The majority of customers reported positive experiences, appreciating the friendly atmosphere and the quality of care received, though some had significant issues that affected their overall satisfaction.
Facility Cleanliness
The location was generally noted for being clean and well-maintained, contributing to a pleasant visit.
- ACAndrea CaratacheaOct 9, 20254.0I had a good experience at pearl vision . Chris was so helpful with ordering my contacts, very professional and just a nice and caring person. Howver there is another co worker who was not as helpful and unprofessional. She was popping her gum while she made my appointment when I came in. And just rude. Other then that I had a good experience at pearl vision.
- TCThomas CeteraSep 19, 20255.0I had a wonderful experience with Chris my Pearle assistant. She was incredibly patient and thorough. She wasn’t pushy or trying to upsell. I did end up getting the premium options and now that I have my new glasses, I’m so glad I went that route! You have a fine representative with Chris. I would recommend her to all my family and friends.
- JJJulious James Lee JrAug 28, 20255.0Rulene,was very professional went beyond what is required of her to assist my wife, she was very friendly and polite, we both are seniors and she was very respectful of that,thank you so much Rulene, we will most definitely come back and refer this Pearl Vision,to our friends, Julious and Esterlyne, Lee
- CKcharlie kaminskiAug 24, 20255.0Rulene was extremely helpful with my choices and purchases. She spent time with me and made the experience fun. I would recommend provision and Rolene to all of my friends.
- KQKevin QuiltyAug 24, 20255.0Excellent care by Chris for both my wife and I. She was very helpful with selection and finding best deal to save on glasses purchases. Very friendly and professional team at Frankfort Pearl. Would go back again!
Frequently Asked Questions About Pearle Vision
What products and services does Pearle Vision in Frankfort offer?
Pearle Vision provides eye exams, state-of-the-art lenses, a wide variety of designer frames, and contact lenses. They also welcome current prescriptions and work with major health and vision plans.
What are the operating hours for the Pearle Vision store in Frankfort?
Pearle Vision is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Pearle Vision in Frankfort accept vision insurance plans?
Yes, they accept all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Many locations are EyeMed PLUS Providers; it's best to check with the store for specific plans accepted.
Is Pearle Vision in Frankfort accessible for individuals with disabilities?
Yes, the location has wheelchair accessible restrooms for customer convenience.
How can I schedule an eye exam appointment at Pearle Vision in Frankfort?
You can schedule an eye exam online through their reservation website or call their main phone number at +1 815-464-5009.
Are there any current promotions at Pearle Vision in Frankfort?
Yes, they offer 40% off lenses with the purchase of a frame. More details are available on their website.
What languages are spoken at Pearle Vision in Frankfort?
The staff speaks English and Spanish to assist customers.
What nearby places can I visit around Pearle Vision in Frankfort?
Nearby you can find Starbucks for coffee, Emagine Frankfort for movies, and Crepology for a cafe experience, perfect for before or after your visit.
Is there an optometrist located near Pearle Vision in Frankfort?
Yes, Dr. Nicholas Rutkowski & Associates and Nicholas Rutkowski OD and Associates, both optometrists, are located nearby for additional eye care services.
Are there any health and wellness stores close to Pearle Vision in Frankfort?
Yes, GNC offers vitamins and supplements nearby, which can complement your eye care routine.