Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
467 reviews
5 stars
336
4 stars
67
3 stars
17
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided exceptional service.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews highlighting the efforts of staff to maintain a clean environment.
Equipment Issues
Several customers expressed dissatisfaction with outdated or malfunctioning equipment, indicating a need for upgrades and repairs.
Customer Service Concerns
There are mixed reviews regarding customer service, with some customers reporting negative interactions with management that affected their overall experience.
Membership Management
Issues with membership management and billing practices were highlighted, including confusion over charges and poor communication regarding account status.
- RIRowan Nelson IIINov 11, 20251.0The whole place from the workers to the machines to the locker room has an ABSOLUTELY UNBEARABLE WEED SMELL. UNACCEPTABLE. Least professional Planet I've ever been to, all the workers have ear buds in and some of them also smell like weed. I guess they promote being baked at work or something. Time to change some policies. This place is AWFUL
- IMivan milosevicNov 10, 20255.0Nice and clean
- AMA young manOct 29, 20254.0Great space aside from one employee, shorter older white lady , brunette , oct 29 about 2:00 She proceeded to be super condescending after not explaining properly the limits of the black card spa , and when a worker offered for my spouse to use it , I took the chance of course Then she proceeded to berate us and blame Us despite her doing nothing to inform or even turn on the massage bed , she made another employee do it, as the “do it yourself “ screen was offline I’ve been a planet fitness enjoyer for two years and some change , but this woman has me debating other options
- JCJames ColeOct 16, 20255.0I absolutely love this location. The staff is top tier when it comes to customer service.
- DLDonna LyonsOct 6, 20255.0There was a misunderstanding on my new membership so Jordin Washington, the manager got everything clarified. He handled himself very calmly and professionally. He is a very impressive young man and his willingness to assist me was very appreciated. He truly went above and beyond!
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Fairview Heights, IL?
Planet Fitness in Fairview Heights, IL is open 24 hours a day, 7 days a week.
Where is the Planet Fitness Fairview Heights location?
The Planet Fitness Fairview Heights gym is located at 120 Commerce Ln, Fairview Heights, IL 62208, US.
What kind of environment does Planet Fitness offer to its members?
Planet Fitness provides a welcoming Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment.
How can I access Planet Fitness workouts on my mobile device?
You can download the Planet Fitness mobile app from the Apple App Store or the Google Play Store to access hundreds of workout options.
What membership options are available at Planet Fitness in Fairview Heights?
Planet Fitness offers gym memberships with access to Classic and PF Plus options, which include digital workouts and various perks. Visit their membership page online for details.
What services does Planet Fitness in Fairview Heights provide?
They offer services including classic gym access, digital workouts, tanning salons, spa amenities like massage chairs and hydro massage, and more.
Are there any nearby banks or ATMs close to Planet Fitness for convenient access?
Yes, customers can find U.S. Bank, US Bank branches, and a U.S. Bank ATM near Planet Fitness for their banking needs.
What nearby retail stores can I visit before or after my workout at Planet Fitness?
Nearby retail stores include Toys"R"Us, Bed Bath & Beyond, Burlington, DICK'S Sporting Goods, and Goodwill Store and Donation Center for convenient shopping options.
Are there any beauty or spa services near Planet Fitness Fairview Heights?
Yes, nearby beauty and spa locations include Benefit Cosmetics BrowBar, Charlotte Tilbury, Cosmo by Carmen, Ulta Beauty, and Mister's Barber & Beauty.
How can I contact Planet Fitness Fairview Heights?
You can reach Planet Fitness Fairview Heights by phone at +1 618-213-7204.