MC
Marguerita Chatman
Feb 26, 2026
I want to celebrate and Thank Pearl Vision, for their unwavering support and understanding professionalism, I bought a pair of Gucci eyeware 3 years ago, and as it was time for my yearly exam, I decided to go somewhere else, only because of the pricing difference, BIG MISTAKE! not only did I have to leave my frames there to be sent out for new lenses, once I got them back, they were damaged, cracked on the middle, I returned. 3 times to Peaarl Vision, so that I can get a copy of my order receipt, so that the other place can replace my exact frame, unfortunately they're attempt to find the exact ones failed, and I had to settle for some less than what I had, after receiving the replacement glass, I was very unhappy 🙁, and dissatisfied. So I took a chance and went right back to Pearl Vision to see if at all anything can be done, or at least a referral, to were I can get them repaired, each time I was greeted and so welcomed, as again I was back home, The beautiful soul that helped me each and every time was Kiah. THANK YOU KIAH! she was able to fix my frames, and I am so very grateful and thankful for her, as I was stressing out about having to ware glasses that
I absolutely did not want or like. I have sent my husband, and my brother there as well, because of Kiah and the service of Pearl Vision at the 3541 w 95th st location, I will not stray away again, I am a customer for life... Thank you again Kiah, for making me whole again..