Quest Diagnostics

Reviews

• AG

  Agnieszka K Gorski

  5 days ago
  5.0
  Excellent service!
• KT

  Kevin Toney

  Mar 21, 2026
  1.0
  Really need to let you know on the paperwork you get for an employer screen that you need to schedule an appointment the nurses medical assistance speak down to you and tell you that you need an appointment like you already know, and there is no visible paperwork anywhere to let you know that you need to have an appointment and that you need to walk in my paperwork said just walk in they need to train their staff to have more Customer Service because nobody really wants to be here. We’re here because we need to be here.
• LS

  lily stocker

  Mar 16, 2026
  1.0
  I usually like the convenience of coming to this Quest location and rarely leave negative reviews, but my experience on Friday was extremely disappointing. I arrived 15 minutes early for my 2:30 bloodwork appointment and briefly stepped outside five minutes before the appointment time for one minute. When I came back in and asked about my appointment, the staff immediately assumed I was a standby patient or there for a drug screening and spoke to me in a very confrontational and rude way. Another nurse dismissed the situation and shut the door without offering any help. I understand if there was confusion or if I had done something wrong, but the way I was spoken to was unacceptable. I ultimately left, even though I had taken time off work to complete bloodwork for upcoming treatments. I understand clinics get busy, but patients still deserve basic respect. It may also help to have a receptionist so the phlebotomists don’t have to manage patient check-ins while trying to do their clinical work.
• PW

  Paul White

  Mar 7, 2026
  5.0
  The person taking my blood was very personable and professional! 1 easy stick!
• AT

  Aleksey Tarantul

  Feb 27, 2026
  1.0
  Avoid at all costs. During my visit on 2/26, I observed behavior by two staff members on shift that I believe warrants immediate management review: Staff made derogatory remarks about a customer who spoke limited English. Staff avoided the front area, did not respond to patient questions, and left patients waiting while the lobby line remained active. I overheard a comment to the effect of “you can always complain to corporate,” followed by laughter. I also overheard threatening language, including: “those people better wait good or I will hurt them.” ...and this place smells so bad!!!

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