LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Expertise
Customers appreciate the thoroughness and professionalism of the optometrists and staff during eye exams and consultations.
Frame Selection
The store offers a wide variety of attractive frames, although some customers noted that the selection can be overwhelming.
Mixed Experiences
While many reviews are positive, some customers reported issues with lens orders and cleanliness in certain areas.
Accessibility
The store is noted for being accommodating and considerate towards customers with disabilities.
JS
jackie santos
5 days ago
1.0
Went here about a week ago and now i am suffering from an eye infection. Pretty sure it was from the machines all the way in the back, they dont get cleaned enough. Especially the one that shoots air into your eye. All I wanted to do was check out and get my prescription but they were very pushy about getting me glasses and having me try all these frames on. I already told the guy i was not interested in purchasing glasses today but he completely ignored me and kept pushing.
GL
George L
Nov 14, 2025
5.0
Juwan, Jaison, and team were great to work with. Enjoyed my time talking with Juwan and exploring different options. The team was helpful, funny, and made the entire experience really enjoyable.
CC
Claudia
Nov 14, 2025
5.0
Jason and Juwan, helped me order glasses and sun glasses. Super helpful and professional. 10/10 would buy again from them again.
DB
Dana Baker
Oct 17, 2025
5.0
Juwan and Dr Velasco were great. Very nice and helpful. Kyle was great too.
KF
Karin Flodstrom
Oct 15, 2025
5.0
I was thrilled with my recent visit to LensCrafters in Elgin on Randall Road. The technician performing the initial tests was quick and competent.
Dr. Teraji was delightful as he explained my tests results and further examined my eyes. He went out of his way to answer questions, and even had suggestions to make my iPhone easier to read.
Hamaz helped me pick out new frames. The way your glasses look is important because they’re on your face all the time. Hamaz seemed to understand this and was patient and knowledgeable as he helped me select the perfect frames. Not only did I need regular glasses, I also needed sunglasses and a new prescription for my computer glasses. This boutique had many attractive styles available including the best designers. I am thrilled with the styles I chose.
Hamaz suggested that I reuse the frames for my computer glasses to save money. I found that I can use the glasses until the new lenses arrive. Then when I bring the frames to the store, they can put in the new lenses on the spot.
To make my experience even more delightful, a Lenscrafters promotion meant that my glasses cost me far less than I expected. I couldn’t be happier and recommend this store very highly.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Optique in Elgin offer?
LensCrafters Optique offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer frames.
Which designer eyewear brands are available at this LensCrafters location?
This location offers brands including Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Tiffany & Co., Armani Exchange, and more.
What are the store hours for LensCrafters Optique in Elgin?
The store is open Monday to Thursday from 10:00 AM to 7:30 PM, Friday 10:00 AM to 7:00 PM, Saturday 9:00 AM to 5:00 PM, and Sunday 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters store?
Yes, you can schedule an eye exam online via their booking link on the LensCrafters website.
Does LensCrafters Optique accept vision insurance plans?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What payment methods are accepted at LensCrafters Optique?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Is LensCrafters Optique wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby medical facilities can complement my visit to LensCrafters Optique for comprehensive eye care?
Nearby optometry facilities such as Doctors of Optometry - Elgin and South Elgin LensCrafters Optique can complement your eye care needs.
Where can I grab food or coffee before or after visiting LensCrafters Optique?
You can visit nearby places like Legit Dogs & Ice, Red Poppy Bistro, Honey Berry Pancakes and Cafe, Starbucks, Giordano's Pizza, or Red Robin Gourmet Burgers for food and drinks.
Are there any beauty salons or nail salons near LensCrafters Optique where I can get pampered?
Yes, nearby you will find Perfect Nail & Toe, Sky nail corps, Supercuts, and Eternal Tan for beauty and nail services.