Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
534 reviews
5 stars
487
4 stars
17
3 stars4
2 stars5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of individuals like Antwan and Lori for their exceptional service.
Repair Services
Numerous reviews highlighted quick and free repairs for glasses, with many customers expressing satisfaction with the efficiency of the service.
Mixed Experiences
While many had positive interactions, some customers reported poor service during the purchasing process, citing issues with staff attentiveness and communication.
Professionalism
The optometrists and staff were frequently described as knowledgeable and professional, contributing to a generally positive atmosphere.
Product Availability
Several customers expressed frustration with product availability and delays in receiving glasses or contacts, indicating a need for improvement in inventory management.
- SSsavanna samuelianDec 22, 20255.0The staff was amazingly helpful in assisting me with an issue I had while I was traveling. They showed great patience while dealing with the stress of the holiday season.
- ZAZack AhmedDec 19, 20255.0Great people and great service!! Not only did they fix my glasses they also did it for free! Definitely recommend this amazing staff for all your eye care needs!!
- YGYesenia GradillaOct 13, 20255.0Thank you to the kind gentleman who repaired my sunglasses. The lens had popped up and he fixed it in less than a minute, free of charge. I totally forgot to ask for a name. Shout out to the guy working the Monday closing shift! 🙏🏼
- MBMaleeha BashaSep 20, 20255.0Excellent service here at Lombard LensCranfter.
- JBJim BeaurainSep 20, 20255.0very friendly and timely.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Downers Grove?
LensCrafters is open Monday and Wednesday from 9:00 AM to 7:00 PM; Tuesday, Thursday, and Friday from 10:00 AM to 7:00 PM; Saturday from 9:00 AM to 7:00 PM; and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online at LensCrafters' website via their appointment scheduling link.
What brands of eyewear does this LensCrafters location carry?
This LensCrafters location carries designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for their products.
Are there any nearby optometrists or eyewear stores close to LensCrafters?
Yes, nearby optometrists and eyewear stores include Doctors of Optometry - Butterfield Plaza and Town Eyecare, both located close to LensCrafters at Butterfield Plaza.
What dining options are available near LensCrafters?
Nearby dining options include Panera Bread, Olive Theory Pizzeria, Harold's Shrimp, Chicken & Pizzeria, Anjir Halal Uzbek Cuisine, and Nossa Brazilian Grill, providing a range of meals from casual cafes to halal and Brazilian cuisine.
How can nearby places help me plan my visit to LensCrafters?
After your eye exam or eyewear shopping at LensCrafters, you can visit nearby places like Panera Bread for a meal or 2nd Wind Exercise Equipment for sporting goods. Additionally, Verizon is nearby if you want to pick up mobile phone accessories.
What payment options are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.