Planet Fitness

4.6
461 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1555 Lee St, Des Plaines, IL
60018, United States

Hours

Reviews

4.6
461 reviews
5 stars
368
4 stars
45
3 stars
17
2 stars
2
1 star
29

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Carley, Ben, and Hannah.

Cleanliness

The gym received numerous compliments for its cleanliness, with many reviews highlighting the well-maintained facilities and equipment.

Equipment Availability

Several customers expressed concerns about the availability of equipment during peak hours, noting overcrowding and a need for more strength training machines.

Customer Service Issues

Some reviews pointed out significant customer service failures, particularly regarding handling theft incidents and inflexible policies.

Overall Experience

While many customers enjoyed their experience and appreciated the affordability, there were mixed feelings about the gym's atmosphere and equipment maintenance.
  • YA
    Yulia Alimova
    1 day ago
    5.0
    Love the location, very clean and staff is polite, and professional
  • HD
    H D
    Nov 25, 2025
    5.0
    The Des Plaines, Planet Fitness on Lee Street location rocks. Huge shoutout to Carley she and her team are the best there is, hands down. She’s the best manager, and others need to see what professionalism is. I’ve seen other club managers talk BS about their members behind their back; Carley is ONE in a MILLION always respectful, helpful, and amazing! Thank you for all you and your staff do.
  • MM
    Maila Mahmood
    Nov 23, 2025
    1.0
    Bunch of thiefs roaming around here. My wallet was locked in the locker and somebody broke into the locker and stole my cash and credit cards. Went to report to the front desk and they took no accountability. Avoid this location at all cost.
  • MT
    Marc Tomaszkiewicz
    Nov 21, 2025
    5.0
    Great place. Cool staff. The young managers really run the place well.
  • MM
    Meghan McLaughlin
    Nov 8, 2025
    2.0
    I have to work out close to peak hours and there are lots and lots and lots of people who spend an extended amount of time on a machine or bench, looking down at their phones. I think this really lacks consideration for others, it would not appear they need to be on the machine so long but they are getting distracted. And/ or, PF could remove at least 30% of the cardio equipment and there would still never be a back up of people wanting to do cardio, and add more of the most popular machines - smith machines, adjustable cables, chest fly, glute extension, benches and free weights (ESPECIALLY benches and free weights!) These areas are VERY difficult to get time on, especially with the aforementioned issue. Please also add a few hip thruster machines! Two solid stars for the affordability and also cleanliness —- people do a great job of wiping down the equipment after they are done, and the overall facility is very clean.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness at 1555 Lee St, Des Plaines?

Planet Fitness in Des Plaines is open 24 hours, 7 days a week, so you can work out anytime that fits your schedule.

What services does Planet Fitness offer at the Des Plaines location?

This Planet Fitness offers Classic Access, Mobile App workouts, complimentary WiFi, guest privileges, tanning, massage chairs, hydro-massage, total body enhancement, discounted cooler drinks, premium perks, and virtual fitness training.