Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
624 reviews
5 stars
428
4 stars
75
3 stars
34
2 stars
13
1 star
74
What are people saying?
AI-generated from recent customer reviews
Equipment Quality
Customers noted that some equipment is outdated or in poor condition, with requests for upgrades.
Cleanliness
The gym is generally reported as clean, but there are concerns about locker room hygiene and maintenance.
Staff Attitude
Feedback on staff is mixed; while some customers praise their friendliness, others report rudeness and unprofessional behavior.
Facility Amenities
Some amenities, like hydromassage chairs and certain equipment, are lacking compared to other locations.
Customer Service
There are complaints about poor customer service experiences, particularly regarding staff interactions and assistance.
- BJBubba Jackson4 days ago1.0I have a black card membership which costs more money than the standard membership. The gym has been under construction for a few months and during this time the black card member services are not available. However the gym continues to charge me for black card membership. BAD BUSINESS! they will rip you off too!!!!! CHARGING ME FOR SERVICES NOT PROVIDING!!
- JMJose MendezNov 13, 20255.0Great equipment clean equipment in general its under remodeling but in overall great place to workout peolle in the reception very friendly and very helpful 👍
- BKBrian KasperNov 12, 20251.0Poor management. Paper towels were not stocked the other day so people aren't cleaning machines after getting all sweaty on them. Gym is over charging me per our contract. Due to an issue with their system. The manager Fernando refused to refund the money the over charged me. UNETHICAL BUSINESS
- BKBrian KasperNov 12, 20251.0Was in there the other day and all the paper towels to dry off disinfectant were empty. So people were not cleaning off machines. Was gross. Staff were sitting on their phones and not doing therir jobs. Poor management! Also the manager Fernando provides poor customer services. He over charged me on gym membership and refused to refund me the money. I asked him to downgrade my membership and it is over 30 days later and still has not. He will not refund me the money either. BEWARE OF THEM SCAMMING YOU TOO! Also they are charging me for services they are not providing. I got the black card membership for the massage chairs and therapy machines. But they are not available for a few months while gym is under construction. Unethical to charge someone for services you are not providing.
- DWDerek WyseOct 29, 20255.0It's being massively renovated. Should be awesome after It's done.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Des Plaines, IL?
Planet Fitness in Des Plaines is open 24 hours Monday through Thursday, until 9 PM on Fridays, and from 7 AM to 7 PM on Saturdays and Sundays.
Where is Planet Fitness located in Des Plaines?
Planet Fitness is located at 751 W Golf Rd, Des Plaines, IL 60016, USA.
What types of services does Planet Fitness offer at this location?
Services include Classic Access, Mobile App support, Classic Wifi, tanning, massage chairs, total body enhancement, half-price cooler drinks, premium perks, and virtual fitness training.
Is Planet Fitness part of a larger chain and how many locations do they have?
Yes, Planet Fitness has over 2,700 locations and offers a welcoming, judgment-free environment for members to build strength.
Can I download a mobile app to access workouts from Planet Fitness?
Yes, Planet Fitness offers a mobile app available on both Apple App Store and Google Play Store providing hundreds of workout options.
What is the phone number for contacting Planet Fitness in Des Plaines?
You can reach Planet Fitness at +1 847-258-3466.
What nearby businesses can I visit before or after my workout at Planet Fitness?
Nearby you can visit places like Binny's Beverage Depot for drinks, China Wok for Chinese food, or get a haircut at Sport Clips Haircuts of Des Plaines.
Are there beauty and spa options close to Planet Fitness in Des Plaines?
Yes, nearby beauty and spa options include Robellos, KT Nails, Brow and Lash Spa, SC CUTS Des Plaines, and Massage SPA and Beyond for massage and skincare.
Where can I find convenient shopping near Planet Fitness?
You can shop nearby at Walmart Neighborhood Market for groceries, Dollar Tree for discount items, and Mattress Firm for home needs.
Is there public transport or convenient locations around Planet Fitness that help with accessibility?
While specific public transit is not listed, the presence of well-known nearby landmarks like Binny's, Walmart Neighborhood Market, and various retail and service shops suggests easy accessibility for customers.