LensCrafters Optique

4.7
185 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
20530 N Rand Rd, Deer Park, IL
60010-7237, United States

Hours

Reviews

4.7
185 reviews
5 stars
167
4 stars
2
3 stars
1
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees like Shawn, Gina, and Michelle.

Product Selection

The store is noted for its wide selection of frames and brands, with many customers expressing satisfaction in finding the right glasses.

Efficiency

Reviews highlight the quick and efficient service during eye exams and the glasses selection process, contributing to a positive overall experience.

Mixed Experiences

While many reviews are positive, there are a few mentions of negative experiences, particularly regarding interactions with certain staff members and issues with repairs.
  • FB
    Fahad Beg
    5 days ago
    2.0
    They are no longer in network. Didn’t inform my wife of the costs associated with the exam and out of network status before the exam. Please do your best in informing your patients that they maybe incur unexpected costs due out of network or the nature of their exam, it’s ethically questionable at best.
  • VC
    Veronica Cooper
    Dec 30, 2025
    5.0
    Shawn is the best! He is extremely helpful, and went out of his way to make sure I was able to use my benefits in time! He is very nice, and so is everyone else I have dealt with there!! I will continue to explicitly come to this location due to Shawn and the rest of the staff! I cannot say thank you enough!
  • GL
    Grace L
    Dec 10, 2025
    5.0
    I had a nice and productive visit at LensCrafters Deer Park Town Center store this past Saturday. I was very impressed with the large selection of frames they have on display in the store. I found the frame I like, had the eye exam, and placed the glasses order all on the same day. Angie was very pleasant and helpful the entire time. I also like that she's very clear explaining everything. Dr. Tancioco-Rokosz is also nice and friendly with the eye exam. I would definitely come back to this store again in the future.
  • CL
    Carol LaPenta
    Dec 9, 2025
    5.0
    Gina Hofer is the BEST
  • LH
    Lisa Hacker
    Nov 26, 2025
    5.0
    We had a great experience here. Jackie was very helpful with the whole process!

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.