Business Details
About
Gym
Location
Hours
Reviews
4.3
382 reviews
5 stars
262
4 stars
56
3 stars
18
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and welcoming.
Cleanliness
The facility is frequently noted as clean and well-maintained, although some concerns about specific areas were raised.
Communication Issues
Several reviews highlighted a lack of communication from staff regarding pool closures and membership policies.
Facility Amenities
Customers appreciated the variety of amenities, including pools, workout classes, and childcare services.
Membership Policies
There were complaints about rigid membership cancellation policies and unexpected charges.
- GDGraham DanoOct 14, 20255.0Pretty kind staff here. The hot tub wasn’t working today, but they were still very apologetic and I will be back again soon.
- CKCaitie KHOct 1, 20255.0Such an excellent YMCA! We walked in for the first time and took a tour and immediately got annual passes for the whole family. They have something for everyone- excellent gym, a sauna, hot tub, workout classes, youth sports, and fun classes for kids, and a kid zone for infants to play with others.
- AAAnna Maria AltamuraSep 9, 20255.0Clean, friendly staff.
- EJErik JohnsonSep 7, 20251.0Complete lack of communication from the employees, particularly the front desk staff and aquatics. We tried to sign up for swim lessons twice. The first time we were told the pool was closed and that we would be better off waiting a couple weeks so we didn't get charged for the time the pool was closed. Two weeks went by and we signed up for class again. We got charged for the previous weeks and showed up to a pool that was still closed. No where on their website does it mention the pool being closed. We will be looking elsewhere for swim lessons.
- R1Ramcharger 1010Sep 2, 20251.0They will keep charging your account after you cancel your membership. All employees are useless.
Frequently Asked Questions About Sage YMCA
Where is Sage YMCA located?
Sage YMCA is located at 701 Manor Rd., Crystal Lake, IL 60014, US.
What are the regular operating hours of Sage YMCA?
Sage YMCA is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 4:00 PM.
Is Sage YMCA open on holidays?
Sage YMCA is closed on November 27 and December 25, 2025. It has limited hours from 7:00 AM to 2:00 PM on December 24 and December 31, 2025.
How can I contact Sage YMCA?
You can contact Sage YMCA by phone at +1 815-459-4455.
Where can I find more information or register for Sage YMCA?
Visit their website at https://www.ymcachicago.org/sage/ or join the Y family through https://register.ymcachicago.org/user/join-the-y.
What types of facilities and services does Sage YMCA offer?
Sage YMCA offers gym facilities, health clubs, recreation centers, and is part of the YMCA of Metro Chicago.
Which nearby place can I visit for swimming training while at Sage YMCA?
You can visit the nearby Piranhas Swim Team, a local gym and sports club, for specialized swimming training.
Is there a place nearby where I can get coffee before or after my workout at Sage YMCA?
Yes, Family Bean Coffee is a nearby coffee shop where you can enjoy a beverage before or after your visit.
Are there places near Sage YMCA where I can shop or handle errands conveniently?
Nearby retail options include hhgregg and Ollie's discount store, along with Verizon Wireless for mobile needs and Western Union for money transfer services.
Where can visitors stay near Sage YMCA for events or overnight accommodation?
Visitors can stay at the nearby Holiday Inn Chicago NW Crystal Lake or the Holiday Inn Chicago NW Crystal Lk Conv Center for comfortable accommodation and event spaces.