Business Details
About
GymYMCA of Metro Chicago
Location
Hours
Reviews
4.3
386 reviews
5 stars
266
4 stars
56
3 stars
18
2 stars
13
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, although some reported inconsistent experiences with certain employees.
Cleanliness
The facility is generally noted for being clean and well-maintained, though there are concerns about specific areas like locker rooms and pool cleanliness.
Communication Issues
Several reviews highlighted a lack of communication regarding pool closures and membership policies, leading to frustration among members.
Facilities and Amenities
While many enjoyed the variety of classes and amenities, some expressed dissatisfaction with the size and management of certain facilities, particularly the pool and locker rooms.
Family-Friendly Environment
The YMCA is recognized as a welcoming place for families, with positive feedback on childcare services and family activities.
- CMCheri Moehling2 days ago5.0Clean and friendly
- GDGraham DanoOct 14, 20255.0Pretty kind staff here. The hot tub wasn’t working today, but they were still very apologetic and I will be back again soon.
- CKCaitie KHOct 1, 20255.0Such an excellent YMCA! We walked in for the first time and took a tour and immediately got annual passes for the whole family. They have something for everyone- excellent gym, a sauna, hot tub, workout classes, youth sports, and fun classes for kids, and a kid zone for infants to play with others.
- AAAnna Maria AltamuraSep 9, 20255.0Clean, friendly staff.
- EJErik JohnsonSep 7, 20251.0Complete lack of communication from the employees, particularly the front desk staff and aquatics. We tried to sign up for swim lessons twice. The first time we were told the pool was closed and that we would be better off waiting a couple weeks so we didn't get charged for the time the pool was closed. Two weeks went by and we signed up for class again. We got charged for the previous weeks and showed up to a pool that was still closed. No where on their website does it mention the pool being closed. We will be looking elsewhere for swim lessons.
Frequently Asked Questions About Sage YMCA
Where is Sage YMCA located?
Sage YMCA is located at 701 Manor Rd., Crystal Lake, IL 60014, US.
What are the regular operating hours of Sage YMCA?
Sage YMCA is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday from 5:00 AM to 8:00 PM, and Saturday and Sunday from 6:00 AM to 4:00 PM.
Is Sage YMCA open on holidays?
Sage YMCA is closed on November 27 and December 25, 2025. It has limited hours from 7:00 AM to 2:00 PM on December 24 and December 31, 2025.
How can I contact Sage YMCA?
You can contact Sage YMCA by phone at +1 815-459-4455.
Where can I find more information or register for Sage YMCA?
Visit their website at https://www.ymcachicago.org/sage/ or join the Y family through https://register.ymcachicago.org/user/join-the-y.
What types of facilities and services does Sage YMCA offer?
Sage YMCA offers gym facilities, health clubs, recreation centers, and is part of the YMCA of Metro Chicago.
Which nearby place can I visit for swimming training while at Sage YMCA?
You can visit the nearby Piranhas Swim Team, a local gym and sports club, for specialized swimming training.
Is there a place nearby where I can get coffee before or after my workout at Sage YMCA?
Yes, Family Bean Coffee is a nearby coffee shop where you can enjoy a beverage before or after your visit.
Are there places near Sage YMCA where I can shop or handle errands conveniently?
Nearby retail options include hhgregg and Ollie's discount store, along with Verizon Wireless for mobile needs and Western Union for money transfer services.
Where can visitors stay near Sage YMCA for events or overnight accommodation?
Visitors can stay at the nearby Holiday Inn Chicago NW Crystal Lake or the Holiday Inn Chicago NW Crystal Lk Conv Center for comfortable accommodation and event spaces.