Pearle Vision

4.2
307 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Crystal Lake provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
4777 Northwest Hwy., Crystal Lake, IL
60014, United States

Hours

Reviews

4.2
307 reviews
5 stars
233
4 stars
10
3 stars
3
2 stars
5
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers praising individual team members for their exceptional service.

Efficiency

Customers frequently mention quick service, including fast eye exams and prompt delivery of glasses, often within a day or two.

Product Selection

The store offers a wide variety of frames, including high-end brands, which customers appreciate when selecting new glasses.

Mixed Experiences

While many reviews are positive, there are some negative experiences reported, particularly regarding specific staff interactions and issues with insurance.

Emergency Care

The business is commended for its willingness to accommodate urgent eye care needs, with staff going above and beyond to assist in emergencies.
  • CB
    CarolAnn Boom
    Nov 14, 2025
    5.0
    This is the first time I've visited Pearle Vision. I am satisfied with the service: They offer a nice selection of eyewear and provided quick service on my new glasses. I would definitely recommend.
  • RF
    Regina Fleming
    Nov 7, 2025
    5.0
    I had a great experience at this store. The assistance was seamless, efficient and delivery of my glasses, was on time. The optician and the staff-Therese helped me pick out my glasses and made sure I had what I needed. Thank you! I’ll go back again.
  • DF
    Daniel Flores
    Nov 4, 2025
    5.0
    Great staff very helpful through the entire process and very friendly
  • AL
    Allen Lawent
    Oct 31, 2025
    5.0
    Therese (initially) and Geoff (during pick up) were both very helpful with both replacing a lens(es) that had come out of an old pair of glasses and getting me fitted with a new pair of glasses. They both were courteous, friendly, and professional.
  • RG
    Ruben Garcia
    Oct 9, 2025
    5.0
    First time there everything was amazing called ahead of time to see if they excepted walk-ins or if I needed to schedule an appointment. Was able to get everything done with in an hour. In and out. Great experience highly recommend. Will be back next year for my next exam.

Frequently Asked Questions About Pearle Vision

Where is Pearle Vision located in Crystal Lake, IL?

Pearle Vision is located at 4777 Northwest Hwy., Crystal Lake, IL 60014.

What are the business hours of Pearle Vision in Crystal Lake?

Pearle Vision is open Monday to Friday from 9:30 AM to 7:00 PM and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.