Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Crest Hill provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.4
375 reviews
5 stars
307
4 stars
13
3 stars5
2 stars4
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and attentive, with many customers highlighting specific employees like Jennifer and Neftali for their exceptional service.
Professionalism
Customers noted the professionalism of the optometrists and staff, with thorough examinations and informative consultations being common praises.
Wait Times
Some customers expressed frustration with long wait times for appointments and glasses, indicating a need for improvement in scheduling and communication.
Product Quality
While many customers were satisfied with their glasses, there were complaints about issues with prescriptions and the quality of frames, suggesting inconsistency in product satisfaction.
Overall Experience
Most reviews reflect a positive overall experience, with many customers expressing loyalty to the business and a willingness to return.
- MPMaike ParisNov 14, 20255.0I always have anxiety doing eye exams and picking out new glasses. Dr Mordarskiy was awesome. Very friendly, very knowledgeable and helpful with any questions asked. Tim was great with helping pick out frames. Jennifer helping break everything down to make sure I got everything I wanted on my new glasses. Today was the best experience I’ve had at an eye appointment. Thank you!!
- KWKatie WadeNov 14, 20255.0The whole staff was great! Alex helped me to look through frames while Jennifer helped me find everything in my budget! 10/10 recommend for a quick easy stress free experience!
- KBKathy BrownOct 31, 20255.0Everyone is always very friendly and attentive!! Been coming here for 3 years now and don’t plan on changing 🤗
- MMmuffinman20101Sep 25, 20254.0Very professional, attended to my needs when I needed glasses.
- JJJeanineSep 15, 20251.0*DISCLAIMER* I haven been a reviewer for a long time and I pride myself in providing fair reviews, preferring to give Kudos as apposed to complaints. This review is specifically for the Crest Hill IL location. This was my first time at Pearl Vision, I went in for an eye glass & contact lens exam with an appointment scheduled online. The exam itself was standard, Doctor was professional and pleasant. I did feel rushed, by both the doctor and the optician. I had intentions of purchasing contacts for the first time and I wanted to purchase new lenses and have them put into frames I brought with me. The optician told me that it would be 730.00 for the lens swap!! This was JUST FOR LENSES, no transitions, or fancy tints! The contact estimate from my insurance was 168.00 for a 6 month supply and she told me it would be approx 260.00 per EYE per 6 months! I told her I could not afford that and took my prescription with me. I used the prescription to order lenses online and have them put into my existing frames. Upon wearing my new glasses, I noticed I could not read things at a distance. I went to my previous eye doctor to compare my old prescription to my new one and noticed a huge difference. I went back to Pearl Vision to see if I could get my eyes retested. The receptionist talked about every scenario she could come up with as to why it was not the eye exam that could cause my eyes to not see correctly out of my new glasses. She then tested my new glasses and confirmed the prescription was accurate , like she was proving a point. I told her I was not disputing the eyeglasses were not made correctly (which was good to know since this was the first time I ordered glasses online), I am saying I do not think the prescription is accurate and just want my eye retested. She then explained the process to make glasses and if they are not lined up properly bla, bla, bla. Keep in mind, I wasn't asking for a refund for my glasses or even a refund for what I paid for my eye exam. I just wanted my eyes retested. I was getting frustrated and said "so you are not going to retest my eyes?" She said NO. I could not believe this, I gathered my things and walked out. I gave them a chance to call me back by turning to say "It would have been real easy for me to walk away a happy customer, and you chose not to" If you value customer service, I do not recommend this specific Pearl Vision. I will be going back to America's Best to pay for another eye exam, and when it differs from the one I just received from Pearl Vision I will have proof of their error to take this to corporate for a refund (which I wasn't even wanting to begin with)
Frequently Asked Questions About Pearle Vision
Where is Pearle Vision located in Crest Hill?
Pearle Vision is located at 1701 N Larkin Ave, Space #105, Crest Hill, IL 60403.
What brands of eyewear does Pearle Vision offer?
Pearle Vision offers a variety of designer frame brands including Burberry, Coach, Converse, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What are the operating hours of Pearle Vision in Crest Hill?
Pearle Vision is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
What types of lenses and services does Pearle Vision provide?
Pearle Vision provides high definition, anti-reflective, polarized, and traditional lenses. Services include eye examinations and Optomap Retinal Exams (varies by location).
Does Pearle Vision accept insurance plans?
Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Some locations are EyeMed PLUS Providers.
How can I schedule an eye exam at Pearle Vision?
You can schedule an eye exam online at Pearle Vision's booking page dedicated to the Crest Hill location.
What payment options are available at Pearle Vision?
Pearle Vision accepts cash, check, Discover, Mastercard, and Visa as payment options.
Are there places nearby Pearle Vision where I can grab coffee or snacks before or after my appointment?
Yes, Sumercé Colombian Coffee Roasters is a nearby coffee shop where you can enjoy coffee. Additionally, La Chinita Bakery & Tacos and La Chicanita Bakery are close by for baked goods and snacks.
What other services are located near Pearle Vision for added convenience?
Nearby you can find establishments like H&R Block for financial services, City Ebook Service for shopping, and Food 4 Less supermarket for groceries.
Are there any nearby transportation or service options that can help me get to Pearle Vision?
While specific transit stations are not listed, nearby places include RockItCoin Bitcoin ATM and Cricket Wireless Authorized Retailer, adding convenience for financial and communication needs.