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Quest Diagnostics

3.4
(154 reviews)

Business Details

111 N Wabash Ave, Chicago, IL
60602, United States
(312) 332-5960
https://locations.questdiagnostics.com/il/chicago/111-n-wabash-ave

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
111 N Wabash Ave, Chicago, IL
60602, United States

Hours

Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

3.4
154 reviews
5 stars
83
4 stars
7
3 stars
2
2 stars
10
1 star
52
  • SK
    Shumaila I. Khan
    4 days ago
    1.0
    The lab tech was so rude that it’s been a week and I’m still thinking how someone can be so mean for no reason. You walk in. There’s a small wait. They take you in and then this lab tech just has a huge attitude while reading my script, I tried to clarify what it may say, and she got even angrier. I ended up leaving without getting the blood test. No one needs to get needles poked into them by an angry person.
  • CJ
    Callie Johnson
    6 days ago
    5.0
    Deja was amazing! I told her I pass out for bloodwork and she took all the precautions to help me out! Thank you! It’s downtown and parking is a nightmare so plan accordingly
  • A
    Austin Chen (陳建叡)
    Mar 27, 2026
    5.0
    Check in was quick and easy and I was seen within minutes. Tiffany was absolutely amazing. She was so friendly, kind, efficient, and thoughtful. Thanks again, Tiffany!
  • SS
    Stephanie
    Mar 16, 2026
    5.0
    I had an excellent experience at Quest Diagnostics. I did not schedule an appointment prior and walked in. I was able to have my blood drawn in 30 minutes. I researched how to get there, as some have complained they could not find it. I walked into the building, and the security staff told me to go to floor 15. I walked into the office and checked in at the kiosk answering a few simple questions. I get a bit uneasy about having my blood drawn, but Tiffany was wonderful. She had such a calm and reassuring voice. She told me everything that that we would be doing and took extra care as she drew my blood. Before I knew it, it was done. Tiffany made sure I was feeling okay before letting me know how and when I should expect my results. She was really fantastic! I had a great experience here and recommend it. For peace of mind, do a basic search of the address so you can get familiar with where you are going. It helped for me. :)
  • KV
    Karly Vercauteren
    Mar 15, 2026
    1.0
    I previously had good experiences at this Quest Diagnostics location. The check-in process is easy, and my appointments have always been on time. However, the phlebotomist made the blood draw incredibly painful this time, and my arm was left significantly bruised. It has now been five days, and the bruising is still very visible. For patients with smaller veins, PLEASE use a butterfly needle or smaller needle to prevent this. Unfortunately, I won’t be returning to this location out of fear of this happening again.

Frequently Asked Questions About Quest Diagnostics

What do I need to know before I arrive at a Quest Patient Service Center?

Please be aware that when you visit a Quest Patient Service Center: • Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in. • If you walk in, you will have to wait for the next available opening.

Do you accept walk-ins?

Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.

Brand Certified Facts from Quest Diagnostics

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Certified April 12, 2026Yext Knowledge Graph
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