Brand Certified
Quest Diagnostics
3.0(61 reviews)
Certified by Quest Diagnostics • Apr 12, 2026
Business Details
2550 N Clybourn Ave, Chicago, IL
60614, United States
Certified by Quest Diagnostics • Apr 12, 2026
(866) 697-8378
Certified by Quest Diagnostics • Apr 12, 2026
https://locations.questdiagnostics.com/il/chicago/2550-n-clybourn-ave
Certified by Quest Diagnostics • Apr 12, 2026
About
Certified by Quest Diagnostics • Apr 12, 2026
Family MedicineQuest Diagnostics
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Location
Certified by Quest Diagnostics • Apr 12, 2026
Hours
Certified by Quest Diagnostics • Apr 12, 2026
Monday7:00 AM - 12:00 PM1:00 PM - 3:00 PM
Tuesday7:00 AM - 12:00 PM1:00 PM - 3:00 PM
Wednesday7:00 AM - 12:00 PM1:00 PM - 3:00 PM
Thursday7:00 AM - 12:00 PM1:00 PM - 3:00 PM
Friday7:00 AM - 12:00 PM1:00 PM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
3.0
61 reviews
5 stars
29
4 stars0
3 stars
2
2 stars
2
1 star
28
- PPPeterMar 13, 20261.0QUEST SUCKS The auto phone system is sooooo jacked. Gotta filter thru every single location to pick the one you want, and sadly it barely works I called and book a spot at this location. Got there and was told my appt was at 424 W division. Unacceptable And then this location said they don’t do drug screens Thankfully I didn’t have to wait too long at the other location. But then you gotta do some manual work at the office like checking in, making sure your data is accurate, making sure your specimen # is accurate, etc. that’s BS. QUEST IS AWFUL
- NBNick BethuneMar 6, 20261.0Go to a different location if at all possible. They're more concerned about getting bad reviews than actually helping patients and getting the job done right.
- TSTom StoklosaFeb 11, 20265.0Very easy to make an appointment and there was no wait when I arrived for my appointment. Staff was very friendly and efficient. They just need to have better signage to find the Quest center, especially outside of the Jewel.
- ASAlex StrongFeb 11, 20265.0Friendly and quick service. PSA: They no longer offer drug screens, even if your employer sends you there. This is listed on the Quest website but I wasn't sure given that my employer sent me there anyway, so just FYI that you will need to go to another location.
- DGDori GoldmanJan 26, 20261.0Terrible. I made an appointment at 1130am. A person got there after me and was called before me. I was called in 18 minutes after my scheduled time and then they couldn't find the blood work request from my dr's office so after 35 minutes I had to leave. Couple that with having to listen to an employee say that her last day with Quest is Saturday and she only gave them one week's notice and she may not show up to work on Saturday was very off putting. Also, this same employee told me they don't rush. So even though the request should have been uploaded prior to my visit, they would go their own pace even after me waiting for 35 minutes so if I had to leave they didn't care. I highly recommend choosing a different location. This one is awful.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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